VACANCY: GENDER LINKS COTTAGES HOSPITALITY MANAGER

Gender Links Cottages, seeks the services of experienced, skilled, highly motivated and committed  Gender Links Cottages Hospitality Manager to manage this accommodation and conferencing facility. ​​ The post is based in South Africa. Interested candidates should submit their CVs, references and a letter of motivation to the link below:
Gender Links Cottages Hospitality Manager by 29 September 2026.  

KEY RESPONSIBILITIES
Hospitality & Operations

• Oversee the day-to-day operations of Gender Links Cottages.
• Ensure a warm, professional and memorable guest experience from arrival to departure.
• Manage reservations, check-ins, check-outs and guest enquiries.
• Coordinate housekeeping, maintenance and general upkeep of the facility.
• Monitor occupancy, bookings and room availability.
• Handle guest complaints and resolve issues promptly and professionally.
• Coordinate conferences, meetings, functions and other events hosted at the Cottages.
• Ensure the facility consistently meets high standards of cleanliness, service and presentation.

Financial & Administrative Management

• Monitor daily income, bookings, expenses and operational costs.
• Maintain accurate records of bookings, purchases, stock and suppliers.
• Prepare regular operational and financial reports for management.
• Monitor food and other operational costs and identify opportunities for savings.
• Manage relationships with suppliers and negotiate where appropriate.
• Support invoicing, payment follow-up and other administrative functions.

Business Development

The successful candidate will be expected to contribute actively to growing the business by:

• Identifying opportunities to increase occupancy and revenue.
• Building relationships with corporates, NGOs, government departments, training institutions and other potential clients.
• Promoting conferences, events and catering services.
• Encouraging repeat bookings and referrals.
• Identifying opportunities to improve the profitability and competitiveness of the Cottages.

What we are looking for
The ideal candidate will be:

• A qualified an experienced individual with hospitality management experience.
• Hands-on, energetic and willing to get involved in all aspects of the business.
• A strong customer-service professional who genuinely enjoys working with people.
• Commercially minded and able to understand occupancy, revenue, costs and profitability.
• Highly organised with good administrative and record-keeping skills.
• Comfortable working with budgets, Excel and basic financial information.
• An effective problem solver who remains calm under pressure.
• Creative and innovative in developing menus, guest experiences and business opportunities.
• Able to manage staff, suppliers and service providers effectively.
• Flexible and willing to work weekends, public holidays and extended hours when operationally required.
• Computer literate, with good communication skills.

QUALIFICATIONS & EXPERIENCE

• Relevant qualification in Professional Hospitality Management, Hotel Management or a related field.
• At least 3–5 years' relevant experience in hospitality, preferably in a guesthouse, B&B, boutique hotel or similar establishment.
• Experience managing bookings, events, suppliers and hospitality staff will be an advantage.
• Experience in cost control, stock management and hospitality administration.
• A valid driver's licence would be an advantage.

Closing Date:  29th September 2026
Only shortlisted candidates will be contacted for interviews.  For more information on GLC go to https://www.glcottages.co.za/ GLC reserves the right to re-advertise, should a suitable candidate not be found.     

Equality Statement
Equality and diversity are at the core of Gender Links values. Staff are expected to work collectively and individually to promote a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected.