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2027 CI+SSI Emergency Communications Deep Dive Survey

CI+SSI Emergency Communications Market Survey

Thank you for participating in our survey on emergency communication systems, including mass notification, paging, voice evacuation, intercoms, text alerts and digital signage alerts. Your responses will help us understand the latest trends, challenges and opportunities in the commercial AV and security integration industries.

1. Which of the following best describes your company? (Select one) *This question is required.
2. What percentage of your company's annual revenue comes from designing, deploying and maintaining emergency communication systems? *This question is required.
3. In which vertical markets does your company primarily design or deploy emergency communication systems? (Select all that apply) *This question is required.
4. How often do your clients typically make significant upgrades to their emergency communication systems? *This question is required.
6.

Which emergency communication components are most commonly included in your clients’ deployments? Select up to three.

*This question is required.
7. To what extent are your clients' various emergency communication platforms integrated with one another? *This question is required.
8.

Who most often leads the buying decision for emergency communication systems at your client organizations?

*This question is required.
9. In which situations do your clients send out alerts using all or part of your emergency communication system? (check all that apply) *This question is required.
10. On a scale of 1 to 5, How significant is the recurring revenue opportunity from service, monitoring, maintenance or software tied to emergency communication systems?
(1 = Not significant, 5 = Very significant) *This question is required.
11. How often are the emergency communication systems you deploy or support typically tested after installation? *This question is required.
12. Which analytics capabilities do you see as most valuable for the future of emergency communications? (Select up to two) *This question is required.
13. In your experience, what are the primary triggers for clients to invest in a new or upgraded emergency communication system? (Select up to three) *This question is required.