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External Account Request Form

Introduction

DOE external accounts (@doeexternal.nyc) provide contracted NYCEEC and FCC Network staff with access to DOE-supported applications such as ProTraxx, Zoom, Google for Education, and more.

IF YOU DON'T YET HAVE A DOE EXTERNAL ACCOUNT:

Please complete the form below to request one.

IF YOU ALREADY HAVE A DOE EXTERNAL ACCOUNT:

Log in to idpcloud.nycenet.edu using your credentials to access DOE-supported applications. If you need to reset your password, please use the Password Reset Tool.

DISTRICT SCHOOL, PRE-K CENTER, AND CHARTER SCHOOL STAFF:

Staff at district schools, Pre-K centers, and charter schools use @schools.nyc.gov accounts to access DOE-supported applications and should not complete this form to request a DOE external account. Log in to idpcloud.nycenet.edu using your @schools.nyc.gov credentials.

Please review this resource for additional guidance on technology access and support. If you need additional support, email DECE_TechSupport@schools.nyc.gov.