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2027 Pharmacy Transformation Outlook Survey

Help Shape the Future of Pharmacy

XiFin (formerly XiFin Pharmacy Solutions / OmniSYS) is conducting our fourth annual research initiative into retail, specialty, and hospital outpatient pharmacy offerings/services.

We continue to explore the challenges and opportunities related to pharmacies expanding their service offerings, the satisfaction and scalability of their existing solutions, reimbursement, collections, and overall profitability. We provide year-over-year comparisons. We are diving deeper into specialty pharmacy as well as technology use such as AI with this year's survey.

The survey takes approximately 10 minutes to complete. We invite all pharmacy professionals to participate in the survey if they have experience or expertise in any of the following areas:
  • Pharmacy operations 
  • Pharmacy ownership/management
  • Specialty pharmacy leadership
  • Finance leadership
  • Accounts receivables management
  • Medical billing leadership
  • Hospital outpatient pharmacy management
Participants who complete the survey will receive:
  • A $10 Amazon gift card ($20 gift card if you're among the first 100 respondents)
  • A copy of the final research report
  • The option to request a personalized benchmark comparison
  • A custom organizational summary if multiple team members respond
Responses will remain confidential to XiFin. Identifying information is requested only if you wish to receive a report or enter the drawing.

Thanks for participating! 
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