Foresthill PUD Survey

2. Overall, how satisfied and confident are you in Foresthill PUD’s ability to provide reliable water service today and into the future? *This question is required.

• Very satisfied and confident
• Somewhat satisfied and confident
• Neutral
• Somewhat concerned or dissatisfied
• Very concerned or dissatisfied

3. Which three of the following are most important to you when it comes to your water system?
Select up to three. *This question is required.

• Reliable water service
• High-quality drinking water
• Fire protection and emergency preparedness
• Maintaining existing infrastructure
• Replacing aging infrastructure before failures occur
• Protecting the local water supply
• Maintaining Sugar Pine Reservoir's water infrastructure
• Environmental stewardship
• Emergency water storage

4. Which of the following Foresthill PUD accomplishments are you aware of?
Select all that apply.
  *This question is required.

• Replaced approximately 10% of water delivery system in past 10 years
• Treated-water storage capacity doubled
• Zero Safe Drinking Water Act violations
• No boil-water advisories
• No extended service interruptions
• I was not aware of any of these

5. Which Foresthill PUD facilities, if any, may need major improvements or replacement?
Select all that apply.
  *This question is required.

• Drinking-water storage tanks
• Water transmission mains
• Water distribution pipelines
• Water treatment facilities
• Infrastructure supporting fire protection and emergency response
• Not aware of any District facilities that may need major upgrades/replacement

6. How should Foresthill PUD address aging infrastructure? *This question is required.

• Follow a long-term plan to replace aging infrastructure before serious problems or failures occur.
• Address aging infrastructure individually as problems arise, repairing or replacing infrastructure as needed.
• Continue using aging infrastructure until it fails and then replace it.
• Unsure

7. Which statement best reflects your understanding of water-system costs?
  *This question is required.

• Small rural water districts generally cost much less to operate than large urban districts.
• Small rural water districts generally cost somewhat less to operate than large urban districts.
• Many core costs such as energy, staffing and system maintenance are similar regardless of system size.
• Unsure

8. About Water Transfers: During years when excess water is available, Foresthill PUD may transfer a portion of its water supply to another agency through a one-time water-transfer agreement. Revenue generated from these transfers can be used to support Foresthill PUD projects and programs.

Before taking this survey, how familiar were you with water transfers?
  *This question is required.

• Very familiar
• Somewhat familiar
• Not very familiar
• Not at all familiar

9. Which statement comes closest to your opinion about selecting a firm for a major infrastructure project?
  *This question is required.

• The firm with the strongest qualifications and relevant experience should generally be selected.
• Foresthill PUD should consider overall value, including qualifications, experience, cost and efficiency.
• The firm offering the lowest price should generally be selected.
• Unsure

10. What should be Foresthill PUD’s highest priority over the next 5–10 years?
Choose one.
  *This question is required.

• Continuing reliable water delivery
• Replacing aging infrastructure before failures occur
• Fire protection and emergency preparedness
• Protecting water quality
• Maintaining Sugar Pine Reservoir
• Expanding emergency water-storage capacity
• Other - Please specify Please enter an 'other' value for this selection. * This question is required.