PSAP Minimum Standards - In-House Communications Training Officer Program Submission Request

Communications Training Officer (CTO) Program Submission

The State’s Minimum Standards Regarding Public Safety Telecommunicator Training (21 NYCRR § 5201) establish baseline requirements for the training of newly hired and veteran staff. Section 5201.7 lists training programs that are known to meet or exceed the training requirements.

The SIEC Board is also authorized to approve additional courses (including Communications Training Officers). These instructions provide guidance on how to apply to the Board for approval of any training program not listed in section 5201.7.

Please note: Board approval is on a per course basis. Third-party or joint training programs used by multiple PSAPs only need to be approved once by the board, and then any PSAP can make use of the course.

Third-party or joint training programs requesting approval of a Communications Training Officer (CTO) program or course not listed in 21 NYCRR 5201.4, please explain compliance by completing each section that follows:

1. Select Jurisdiction submitting training program approval. *This question is required.

Please identify your Agency/Organization/Entity/Solution Provider. *This question is required.

2. Please enter contact information. *This question is required.

First Name

Last Name

Title

Email Address

3. Request for approval written on authority/organization letterhead. *This question is required.

4. Authority is designated to receive and answer emergency calls from wireless telephone service providers, including calls received by means of re-routing. *This question is required.

5. Please provide a written description of how your Communications Training Officer (CTO) program aligns with the standards to allow CTOs to become familiar with the techniques, requirements and evaluation forms used in conducting on-the-job training. Please submit any applicable documentation to support your submission. *This question is required.

6. Please certify that the recommended course submission meets the minimum time duration requirements. *This question is required.

7. Please attach your Communications Training Officer (CTO) program request submission here. *This question is required.

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