We’re reviewing how group fitness bookings work to improve access to classes for the whole community.
Currently, bookings are only available shortly before class. While this provides flexibility, it can also make it harder to plan ahead.
We’re exploring introducing advance bookings, along with cancellation options and measures to reduce missed bookings. Missed or unused bookings can prevent others from attending and result in empty spots in classes.
Our goal is to balance flexibility for members with making sure more people can access and attend classes.
Your feedback will help us find the right balance.
This survey will close on 19th July.