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Williams Center Volunteer Satisfaction Survey - 2026

Thank you for volunteering with our Williams Adult Day Center program! Your feedback is very important to us. We appreciate you taking the time to share your thoughts and make suggestions on how we can improve your volunteer experience.

1. How long have you been volunteering with the Williams Center?

The volunteer onboarding process from submitting the volunteer application to starting my first volunteer session was smooth, timely, and overall a positive experience.

Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree

If you would like to share, let us know what about the sign-up process caused you to give the rating you did.

2. How often do you volunteer?

3. Please tell us the extent to which you agree with the following statements:

Space Cell	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Williams Center staff members are courteous and helpful.	Williams Center staff members are courteous and helpful.: Strongly Disagree	Williams Center staff members are courteous and helpful.: Disagree	Williams Center staff members are courteous and helpful.: Neutral	Williams Center staff members are courteous and helpful.: Agree	Williams Center staff members are courteous and helpful.: Strongly Agree
My contribution as a volunteer is supported, valued, and appreciated by the Williams Center staff.	My contribution as a volunteer is supported, valued, and appreciated by the Williams Center staff.: Strongly Disagree	My contribution as a volunteer is supported, valued, and appreciated by the Williams Center staff.: Disagree	My contribution as a volunteer is supported, valued, and appreciated by the Williams Center staff.: Neutral	My contribution as a volunteer is supported, valued, and appreciated by the Williams Center staff.: Agree	My contribution as a volunteer is supported, valued, and appreciated by the Williams Center staff.: Strongly Agree
My contribution as a volunteer is valued and appreciated by the participants in the Williams Center program.	My contribution as a volunteer is valued and appreciated by the participants in the Williams Center program.: Strongly Disagree	My contribution as a volunteer is valued and appreciated by the participants in the Williams Center program.: Disagree	My contribution as a volunteer is valued and appreciated by the participants in the Williams Center program.: Neutral	My contribution as a volunteer is valued and appreciated by the participants in the Williams Center program.: Agree	My contribution as a volunteer is valued and appreciated by the participants in the Williams Center program.: Strongly Agree
The training I received has prepared me for the tasks I perform as a volunteer.	The training I received has prepared me for the tasks I perform as a volunteer.: Strongly Disagree	The training I received has prepared me for the tasks I perform as a volunteer.: Disagree	The training I received has prepared me for the tasks I perform as a volunteer.: Neutral	The training I received has prepared me for the tasks I perform as a volunteer.: Agree	The training I received has prepared me for the tasks I perform as a volunteer.: Strongly Agree
I would recommend volunteering at the Williams Center to a friend.	I would recommend volunteering at the Williams Center to a friend.: Strongly Disagree	I would recommend volunteering at the Williams Center to a friend.: Disagree	I would recommend volunteering at the Williams Center to a friend.: Neutral	I would recommend volunteering at the Williams Center to a friend.: Agree	I would recommend volunteering at the Williams Center to a friend.: Strongly Agree
I believe the Williams Center programs fulfill the Senior Services mission of helping older adults remain at home for as long as possible, aging with dignity, and living with purpose.	I believe the Williams Center programs fulfill the Senior Services mission of helping older adults remain at home for as long as possible, aging with dignity, and living with purpose.: Strongly Disagree	I believe the Williams Center programs fulfill the Senior Services mission of helping older adults remain at home for as long as possible, aging with dignity, and living with purpose.: Disagree	I believe the Williams Center programs fulfill the Senior Services mission of helping older adults remain at home for as long as possible, aging with dignity, and living with purpose.: Neutral	I believe the Williams Center programs fulfill the Senior Services mission of helping older adults remain at home for as long as possible, aging with dignity, and living with purpose.: Agree	I believe the Williams Center programs fulfill the Senior Services mission of helping older adults remain at home for as long as possible, aging with dignity, and living with purpose.: Strongly Agree
The information and communication I receive in the Extra Mile Newsletter is valuable.	The information and communication I receive in the Extra Mile Newsletter is valuable.: Strongly Disagree	The information and communication I receive in the Extra Mile Newsletter is valuable.: Disagree	The information and communication I receive in the Extra Mile Newsletter is valuable.: Neutral	The information and communication I receive in the Extra Mile Newsletter is valuable.: Agree	The information and communication I receive in the Extra Mile Newsletter is valuable.: Strongly Agree

If you'd like, please tell us more about why you disagree or selected neutral:

4. Why do you choose to volunteer with the Williams Center?

5. Would you like to share a special moment or a moving story from the past year volunteering at the Williams Center?

6. Do you have any skills that are not being utilized in your current role, but you would like to use in your current or another volunteer role? Please share.

7. Is there additional training we could provide that would help you with your volunteer duties?

8. Do you have any suggestions that would improve your experience, or the experience of the participants?

9. We know word of mouth and personal stories make a difference when recruiting new volunteers. What ideas do you have for how we can support our volunteers to spread the word and encourage others to get involved?

10. We appreciate you and want you to know it! In addition to the Volunteer Appreciation Luncheon, how would you like to be recognized for your efforts as a volunteer? (Mark all that apply)

Handwritten thank you cards or notes
Gift cards
Social media shout outs
Senior Services swag
Verbally
Other - Write In Please enter an 'other' value for this selection.

Please share your thoughts about the meal served at the Volunteer Appreciation Luncheon.

Please enter an 'other' value for this selection.

How do you feel about the amount of entertainment included in the luncheon program?

Too little

Just right

Too much

Please share your thoughts about the style of entertainment at the Volunteer Appreciation Luncheon.

If you are willing, please share why you think the entertainment is not the best fit and what may be a better fit.

12. Would you like to join our Speaker’s Bureau and become an ambassador to occasionally help share about Senior Services, your experience with the Williams Adult Day Center, and/or represent our agency at community events (training and support provided)?

Please share your email address OR connect with your volunteer coordinator to learn more about the Speaker's Bureau.

13. Please provide any additional comments.

14. This survey is anonymous unless you choose to enter your name here. Sharing your name will help us follow up with any specific questions or suggestions.