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Lower Rio Grande Valley Region – Transportation Survey

The Lower Rio Grande Valley Development Council (LRGVDC) along with the Regional Transit Advisory Panel are updating the Lower Rio Grande Valley Regional Public Transit Coordination Plan. The committee includes Brownsville Metro, Island Metro, Metro McAllen, Valley Metro, the University of Texas Rio Grande Valley, and South Texas College, among other stakeholders. We would appreciate your help in improving transportation services available in the Lower Rio Grande Valley region. Please take 5-10 minutes to fill out this survey - tell us about your travel needs and what transit improvements you would like to see. Thank you for your support!
1. What are your primary modes of transportation? (select all that apply)
4. Have you ever used transportation provided by any of the following services? (select all that apply)
5. Do you use Brownsville Metro public transit service on a regular basis (at least once per week)?
6. As a regular Brownsville Metro rider, what is your overall impression of its services?
6. Which of the following Brownsville Metro service options do you use, and how often do you use it?
Space Cell 2-3 times per week or moreOnce a weekA few times per monthAbout once a monthLess than once a monthI do not use this service
Fixed Routes
BTX Connect
ADA Paratransit Service
6. What are the main reasons for your Brownsville Metro transit trips? Please check all that apply
6. Are you able to get to your primary destinations using Brownsville Metro services?
6. How would you rate Brownsville Metro on a scale from Excellent to Poor, in the following areas?
Space Cell ExcellentVery GoodGoodFairPoor
Drivers
Vehicles
Service Hours
Reliability
Availability of Transit Information
Safety/Security
Complaint Resolution
Fare Price/Payment Options
6. Do you use Island Metro public transit service on a regular basis (at least once per week)?
7. As a regular Island Metro rider, what is your overall impression of its services?
7. Which of the following Island Metro service options do you use, and how often do you use it?
Space Cell 2-3 times per week or moreOnce a week
Fixed Routes
7. What are the main reasons for your Island Metro transit trips? Please check all that apply
7. Are you able to get to your primary destinations using Island Metro services?
7. How would you rate Island Metro on a scale from Excellent to Poor, in the following areas?
Space Cell ExcellentVery GoodGoodFairPoor
Drivers
Vehicles
Service Hours
Reliability
Availability of Transit Information
Safety/Security
Complaint Resolution
Fare Price/Payment Options
7. Do you use Metro McAllen public transit service on a regular basis (at least once per week)?
8. As a regular Metro McAllen rider, what is your overall impression of its services?
8. Which of the following Metro McAllen service options do you use, and how often do you use it?
Space Cell 2-3 times per week or moreOnce a weekA few times per monthAbout once a monthLess than once a monthI do not use this service
Fixed Routes
Micro McAllen
ADA Paratransit Service
8. What are the main reasons for your Metro McAllen transit trips? Please check all that apply
8. Are you able to get to your primary destinations using Metro McAllen services?
8. How would you rate Metro McAllen on a scale from Excellent to Poor, in the following areas?
Space Cell ExcellentVery GoodGoodFairPoor
Drivers
Vehicles
Service Hours
Reliability
Availability of Transit Information
Safety/Security
Complaint Resolution
Fare Price/Payment Options
8. Do you use Valley Metro public transit service on a regular basis (at least once per week)?
9. As a regular Valley Metro rider, what is your overall impression of its services?
9. Which of the following Valley Metro service options do you use, and how often do you use it?
Space Cell 2-3 times per week or moreOnce a weekA few times per monthAbout once a monthLess than once a monthI do not use this service
Fixed Routes in Hidalgo County
Fixed Routes in Cameron County
Demand Response in Willacy County
Starr County service
Zapata County service
9. What are the main reasons for your Valley Metro transit trips? Please check all that apply
9. Are you able to get to your primary destinations using Valley Metro services?
9. How would you rate Valley Metro on a scale from Excellent to Poor, in the following areas?
Space Cell ExcellentVery GoodGoodFairPoor
Drivers
Vehicles
Service Hours
Reliability
Availability of Transit Information
Safety/Security
Complaint Resolution
Fare Price/Payment Options
9. Do you use Vaquero Express university transit service on a regular basis (at least once per week)?
10. As a regular Vaquero Express rider, what is your overall impression of its services?
10. Which of the following Vaquero Express service options do you use, and how often do you use it?
Space Cell 2-3 times per week or moreOnce a weekA few times per monthAbout once a monthLess than once a monthI do not use this service
Vaquero Express
VOLT
Metro Express Orange Line
10. What are the main reasons for your Vaquero Express transit trips? Please check all that apply
10. Are you able to get to your primary destinations using Vaquero Express services?
10. How would you rate Vaquero Express on a scale from Excellent to Poor, in the following areas?
Space Cell ExcellentVery GoodGoodFairPoor
Drivers
Vehicles
Service Hours
Reliability
Availability of Transit Information
Safety/Security
Complaint Resolution
Fare Price/Payment Options
10. Do you use JagExpress university transit service on a regular basis (at least once per week)?
11. As a regular JagExpress rider, what is your overall impression of its services?
11. Which of the following JagExpress service options do you use, and how often do you use it?
Space Cell 2-3 times per week or moreOnce a week
JagExpress
11. What are the main reasons for your JagExpress transit trips? Please check all that apply
11. Are you able to get to your primary destinations using JagExpress services?
11. How would you rate JagExpress on a scale from Excellent to Poor, in the following areas?
Space Cell ExcellentVery GoodGoodFairPoor
Drivers
Vehicles
Service Hours
Reliability
Availability of Transit Information
Safety/Security
Complaint Resolution
Fare Price/Payment Options
11. Which of these improvements would help you use public transit service more often? 
12. Do you use any other transportation service on a regular basis (at least once per week)? 
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