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CVSN Business Innovation Accelerator: Advisory Council Feedback – Heavi AI Session

Thank you for reviewing the Heavi AI Innovation Accelerator Session. This survey gathers structured industry feedback to help determine:

• Whether an AI-powered parts concierge fits heavy-duty distribution

• Where it creates operational value — and where it falls short

• What must improve technically or commercially for adoption

• How Heavi AI should evolve for this industry

SECTION 1 – Contact Information

1. Contact Information *This question is required.

First Name
Last Name
Company
Email
Business System / ERP

SECTION 2 – How You Participated
Your answers help us understand whether feedback comes from the live session or from watching the edited recording.

2. How did you engage with this session? *This question is required.

3. If you participated live, how prepared did you feel going into the session?
Skip if you only watched the recording

SECTION 3 – Current Parts Department Challenges

4. How significant is the parts identification problem in your organization today?
Finding the right part number for the right application, especially without a veteran parts manager *This question is required.

5. What are the biggest issues your parts departments face today? (Select all that apply)
From Heavi AI. *This question is required.

Parts identification accuracy
Procurement speed / vendor availability
Knowledge loss as veteran parts managers retire
Too many systems or screens to navigate
Slow response time to customers
Inventory gaps / fill rate issues
Manual effort in quoting and ordering
Other - Write In (Required) Please enter an 'other' value for this selection. * This question is required.

6. How severe is the knowledge loss risk as experienced parts managers retire from your organization? *This question is required.

SECTION 4 – AI Tools in Parts Departments Today
From Heavi AI — your candid answers here are especially valuable.

7. How often are people in your organization using public AI tools (ChatGPT, Google Lens, Gemini, etc.) to identify or find parts? *This question is required.

8. How effective have public AI tools been for parts identification in your experience?

9. What is the biggest limitation of using general AI tools for heavy-duty parts work? *This question is required.

Please enter an 'other' value for this selection. * This question is required.

SECTION 5 – Right to Repair
From Heavi AI.

10. How closely are you following Right to Repair legislation?

11. If Right to Repair passes in a meaningful form, what is the most important outcome for your business? *This question is required.

Please enter an 'other' value for this selection. * This question is required.

12. How would Right to Repair passing change your day-to-day operation?
Describe the most likely near-term impact on your business: *This question is required.

SECTION 6 – Supplier & Manufacturer Relationships
From Heavi AI — this helps them understand how to position their platform in the supply chain

13. What would most improve your relationships with suppliers and manufacturers today? *This question is required.

Faster access to availability and pricing data
Cleaner product data and catalog accuracy
Better visibility into order status and fulfillment
More direct communication channels
Shared data on what customers are asking for
Fewer manual steps in the ordering process
Other - Write In (Required) Please enter an 'other' value for this selection. * This question is required.

14. What would a technology company need to do to earn trust and adoption across your supplier network?
What would make you recommend a tool like this to your suppliers or manufacturers? *This question is required.

SECTION 7 – Heavi AI – Solution Fit

15. After watching this session, how clearly do you understand what Heavi AI does? *This question is required.

16. How relevant is the problem Heavi AI is solving to your business right now? *This question is required.

17. Which part of your operation would benefit most from an AI parts concierge? *This question is required.

Please enter an 'other' value for this selection. * This question is required.

SECTION 8 – Where Heavi AI Could Succeed

18. What was the most compelling thing you heard in this session?
The moment where you thought: that could actually work in our world. *This question is required.

19. Which type of operation do you think would benefit most from Heavi AI, and why? *This question is required.

20. What would need to be true for a solution like Heavi AI to gain real traction in your network? *This question is required.

Please enter an 'other' value for this selection. * This question is required.

SECTION 9 – Where Heavi AI Could Struggle
This is the most useful feedback an innovator can receive. Please be direct.

21. What is the biggest obstacle to adoption you see — either for yourself or your industry?

Please enter an 'other' value for this selection. * This question is required.

22. What concern or skepticism do you have after watching this session?
Be candid — this is the feedback that shapes the product. *This question is required.

23. Is there a specific scenario where you could see Heavi AI failing to deliver? What would cause that? *This question is required.

SECTION 10 – Overall Industry Fit

24. Overall, how would you rate Heavi AI's relevance to heavy-duty distribution?
*This question is required.

25. Would you personally like to explore Heavi AI further? *This question is required.

26. Any other thoughts, questions for Heavi AI, or feedback on the Accelerator format? *This question is required.