Privacy Collection Statement
Darebin City Council (“Council”) collects, holds and manages personal information under the Privacy and Data Protection Act 2014 (Vic) (“PDP Act”) and health information under the Health Records Act 2001 (“HR Act”).
Purpose
Your personal details and health information are collected via this platform so that the Council can engage with you for its surveys and obtain your feedback. Council analyses the responses for the purpose of the project the Survey relates to. Council uses the service of Alchemer to collect, aggregate and analyse the data that you are providing in this survey. The information is being collected for data integrity purposes to minimise the risk of multiple submissions. All responses will be deidentified prior to sharing.
We use this information to:
- analyse and interpret it to help meet our objectives and obligations;
- communicate information to you about engagement opportunities,
- events and other initiatives; and
- respond to enquiries and otherwise engage with stakeholders.
When you engage with the Council on a survey hosted through Alchemer, the information we collect on this platform:
- Includes your postcode, which is not personal information. However, if you choose to provide any other personal information about yourself, then this is provided voluntarily to the Council and with your consent.
Sharing
We may share this information with Council departments for the purpose of evaluating and actioning ideas from feedback provided.
- At times, the project may involve responses being publicly available, so if you make any comments, please do not include any personal information that you would not like to be accessible for public viewing. Please do not identify specific people by name for the sake of their privacy.
- The Council may provide personal information to its agents, such as its accountants or lawyers.
- At times, the Council may be legally required to disclose personal information, for instance to the police.
- The Council’s contractors may be service providers external to the Council, such as Alchemer. Information you provide to Council in this survey will be held outside Victoria, please take this into account in your decision to provide answers in this Survey. If you choose to participate in this survey, you consent to the transfer and storage of the information provided outside of Victoria.
If you choose not to provide your personal and health information we may not be able to use your response in our evaluation. We accept anonymous responses, however we will be unable to provide feedback, responses or an outcome to you without your contact details.
Privacy Policy & Access
You can access the Council’s privacy policy by emailing privacy.officer@darebin.vic.gov.au or from our customer centre. For further information on privacy matters please call Council’s Privacy Officer on 8470 8888 or email to privacy.officer@darebin.vic.gov.au.
If you would like to gain access to your personal information, you can contact Council’s Freedom of Information officer on 8470 8888 or email to foi@darebin.vic.gov.au.