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2026 Recruitment and Retention Challenges

The National Pest Management Association conducts a survey annually to better understand the challenges facing its members.  Recruiting, hiring, onboarding and keeping associates consistently ranks at the top of the list.

NPMA established the Workforce Development Program five years ago as a resource for its members to assist in efforts to address these challenges.  We would like to quantify how we are doing and explore other ways we can improve on this persistent challenge all our members face.

Please take a few moments and complete this survey.  The results will be used to advance the Association’s desire to best equip its membership with tools that effect positive results and meaningful change in their businesses.
1. What is the current state of your company’s workforce compared to a year ago?
2. Do you view the NPMA as a reliable resource for your company for workforce development?
3. How often do you utilize the NPMA Workforce Development Program?
4. What components of the Workforce Development Program to you utilize? (check all that apply)
  • * This question is required.
5. How effective have the Workforce Development tools been for your business?
6. Your input is important and we may wish to ask you additional questions about your responses to help us serve you and the industry better. Please provide your contact information below (Optional):
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