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CVSN Business Innovation Accelerator: Advisory Council Feedback – Prokeep Session

Advisory Council Feedback – Prokeep Session Intro

Thank you for reviewing the Prokeep Innovation Accelerator Session. This survey gathers structured industry feedback to help determine:
  • Whether this solution fits heavy-duty distribution
  • Where it creates operational value
  • What must improve technically
  • How it should evolve for this industry
Estimated time: 5–7 minutes.
SECTION 1 – Contact Information
SECTION 2 – Current Order & Communication Workflow
6. How fragmented is customer communication in your organization today? *This question is required.
7. Do you currently allow counter reps to use personal phones for customer communication? *This question is required.
8. Have you ever experienced lost customer history due to turnover or personal phone use? *This question is required.
SECTION 3 – Unified Inbox Value
9. How valuable would a centralized inbox for all inbound communication be in your organization? *This question is required.
10. What is the biggest benefit of centralizing communication? *This question is required.
SECTION 4 – Order Automation & ERP Integration
11. How much time is lost toggling between communication tools and your ERP? *This question is required.
12. Would direct order entry from customer conversation into your ERP materially improve efficiency? *This question is required.
13. How critical is ERP integration for adoption? *This question is required.
SECTION 5 – Adoption & Behavior Change
15. In your organization, what would be the biggest adoption barrier? *This question is required.
SECTION 6 – Growth Hub & Marketing Automation
17. Would targeted outbound messaging tied to order history be valuable? *This question is required.
18. Do you currently leverage order history data to drive outbound sales activity? *This question is required.
SECTION 7 – AI & Knowledge Capture
19. Where could AI most realistically help your organization? *This question is required.
SECTION 8 – Overall Industry Fit
20. Overall, how would you rate Prokeep’s relevance to heavy-duty distribution? *This question is required.
21. Would you personally like to explore Prokeep further? *This question is required.
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