CI+SSI Emergency Communications Deep Dive Survey

1. Which of the following best describes your company? (Select one) *This question is required.

• AV integrator
• Consultant
• Distributor/Manufacturer
• Integrator that does both AV and security
• Security installer/integrator
• Other - Write In Please enter an 'other' value for this selection.

2. What percentage of your company's annual revenue comes from designing, deploying and maintaining emergency communication systems? *This question is required.

• Less than 10%
• 10% to 25%
• 26% to 50%
• More than 50%
• Not applicable

3. In which vertical markets does your company primarily design or deploy emergency communication systems? (Select all that apply) *This question is required.

• Corporate campuses
• Government buildings
• Higher education campuses
• Hospitality venues
• Houses of worship
• K-12 campuses
• Public works (e.g., airports, hospitals)
• Retail establishments
• Stadiums and arenas
• Theaters and auditoriums
• Other - Write In Please enter an 'other' value for this selection.

4. How often do your clients typically upgrade or replace their emergency communication systems? *This question is required.

• Annually or more frequently
• Every 2-3 years
• Every 4-5 years
• Only when a system fails or is no longer supported
• Unsure

6. When considering emergency communication solutions, which of these components do your clients currently utilize most often? (Select up to three) *This question is required.

• Digital signage
• Fire systems with voice evacuation
• SMS text alerts
• Mobile applications
• Intercoms or call boxes
• Telephony and phone trees
• Installed loudspeakers or overhead paging
• Flashing lights and sirens
• Other - Write In Please enter an 'other' value for this selection.

7. To what extent are your clients' various emergency communication platforms integrated with one another? *This question is required.

• Fully integrated (all systems work together seamlessly)
• Partially integrated (some systems are connected)
• Not integrated, but clients are planning for it
• Not integrated, with no plans for integration
• Unsure

8. Who is the primary decision-maker for purchasing and implementing emergency communication systems at your client organizations? *This question is required.

• Security department
• Facilities management
• IT department
• Executive leadership (e.g., CEO, superintendent)
• Human resources
• Other - Write In Please enter an 'other' value for this selection.

9. In which situations do your clients send out alerts using all or part of your emergency communication system? (check all that apply) *This question is required.

• Amber alert
• Fires
• Hazmat situations
• IT network disruptions
• Lockdown
• Major crime notifications (homicide, abduction, sexual assault)
• Missing person
• Natural disasters (earthquakes, floods, hurricanes, tornado activity, wildfires)
• Petty crime notifications (theft, vandalism, property damage)
• Power disruptions
• Public health advisories/notices
• Severe weather (lightning, high winds, frost/snow, thunderstorms)
• Shooting/active shooter/active assailant
• Traffic issues/road closures
• Weapons present (gun, knife, bomb, or bomb threat, etc.)
• Other - Write In Please enter an 'other' value for this selection.
• Not applicable

10. On a scale of 1 to 5, how significant is the opportunity for recurring monthly revenue (RMR) from servicing and maintaining emergency notification systems? (1 = Not significant, 5 = Very significant) *This question is required.

• 1. Not Significant
• 2. Somewhat Significant
• 3. Significant
• 4. More Significant
• 5. Very Significant

11. How often do you test your clients' emergency communication systems? *This question is required.

• Monthly or more frequently
• Every several months
• Once or twice a year
• Less than once a year
• Only upon project closeout and not afterward
• Not applicable

12. Which analytics capabilities do you see as most valuable for the future of emergency communications? (Select up to two) *This question is required.

• Aggressive audio or gunshot detection
• Facial recognition
• License plate recognition
• Predictive analysis for potential threats
• Occupancy and crowd-density monitoring
• Other - Write In Please enter an 'other' value for this selection.

13. In your experience, what are the primary triggers for clients to invest in a new or upgraded emergency communication system? *This question is required.

• Response to a specific security incident
• New regulatory compliance requirements
• Availability of new technology or features
• Scheduled capital expenditure refresh cycle
• Desire to integrate updated systems
• Other - Write In Please enter an 'other' value for this selection.