Child Safety and Wellbeing Policy

As a Child Safe organisation, Moonee Valley City Council is committed to reviewing our processes to ensure children and young people who interact with us are protected from all forms of harm.

As part of this work, Council has developed a draft Child Safety and Wellbeing Policy.

How to report a concern

If you have concerns about the behaviour of a Moonee Valley City Council employee, volunteer or contractor, you may make a report by emailing childsafe@mvcc.vic.gov.au.

If a child is in immediate danger contact the Police by dialling 000. For immediate concerns and to report abuse, contact Child Protection by dialling 1300 644 977 or 13 12 78 (after hours).

Get support

If you or someone you know needs help, consider reaching out to one of the following support services.

• Bravehearts – 1800 272 831
• Blue Knot Foundation - 1300 657 380 (Monday to Sunday, 9am to 5pm)
• 1800Respect – 1800 737 732
• Lifeline - 131 114
• Kids Helpline - 1800 551 800
• 13YARN crisis support for Aboriginal and Torres Strait Islander peoples – 13 92 76
• Australian Childhood Foundation: 1300 381 581
• National Sexual Assault, Domestic Family Violence Counselling Service: 1800 RESPECT, 1800 737 732

Privacy Statement:

This survey includes an option to provide your personal contact details. Moonee Valley City Council (Council) will only use these details to contact you in relation to this project, where required. Council will not disclose your personal information without your consent, except where required to do so by law. A report that includes your feedback from this survey will be provided to Council and may be published on Council’s Your Say webpage. Council is committed to ensuring that survey information remains confidential, in accordance with the Privacy and Data Protection Act 2014 (Vic). The report will not contain opinions or information that could lead to the identification of any individual. This information will be stored in our records document management system and will be accessed by authorised officers. If you have an enquiry regarding this survey, please feel free to contact Council’s Advocacy, Grants and Engagement Team on 9243 8888.