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State of Connecticut: 2025 Vendor Survey

Quantum Health

Quantum Health provides customer service for your health insurance questions, monitors the Health Enhancement Program (HEP), and coordinates care management.

Carecompass.ct.gov is your one-stop hub for all your state health benefit plan information.

The questions in this section are specific to your experience with Quantum Care Coordinators through the Benefits portal and MyQHealth app.
1. How have you contacted Quantum’s Care Coordinators with questions about the health plan or your health insurance in the last year? Select all that apply.
  • * This question is required.
2. How long does it take to get a response to a question?
2. How would you rate Quantum’s Care Coordinators’ ability to resolve your issue or inquiry?
Very badBadGoodVery goodNot applicable
2. Why have you logged in to the Benefits portal and MyQHealth app? Select all that apply.
  • * This question is required.
3. How easy is it to find in-network providers using the Provider Lookup tool found through the Benefits portal or MyQHealth app?
Very hardHardEasyVery easyNot applicable
4. On a scale of 0 to 10, how likely are you to recommend contacting a Quantum Care Coordinator to a friend or colleague?
 012345678910 
Very unlikelyVery likely
0%