The RV Technical Institute (RVTI) and the Mike Molino RV Learning Center are conducting a joint survey to better understand the continuing education and certification needs of RV service technicians and fixed operations management professionals.
Your feedback is essential in helping the industry improve technician training, enhance certification programs, and support the development of fixed operations staff. The insights gathered will inform efforts to boost shop productivity, reduce Repair Event Cycle Time (RECT) for RV consumers, and increase employee engagement across the service network.
All responses are strictly confidential and will only be reported in the aggregate. RVTI and the RV Learning Center appreciate your participation in this important initiative to strengthen the RV industry's service and support capabilities.