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2025 Enterprise Observability Survey

Welcome!

The survey should take ~7 minutes. Your answers will help developers and other IT professionals better understand and utilize observability and/or performance capabilities across their organizations. We'll analyze responses and publish our findings in our upcoming Observability Trend Report, scheduled for release this October.

Thank you for your participation and support!
 
1. What metrics does your organization use to define success (at the individual and/or team level)? Select all that apply.
2. To the best of your knowledge, how would you rate your organization's observability maturity?

Note: See our Observability Maturity Model Refcard for additional details on each maturity level.
  • Monitoring – track basic health of individual IT system components (e.g., events, alerts, notifications)
  • Observability – observe system outputs for behavioral insights; focus on results inferred from metrics, logs, and traces
  • Causal observability – determine problem cause via deeper insights; track topology changes in the IT stack over time
  • Proactive observability – use AI/ML with monitoring and observability insights to find patterns in large volumes of data and detect anomalies early
3. At which stages of the software development lifecycle does your organization conduct work related to observability? Select all that apply.
4. To what extent is distributed tracing used in your organization's observability practices?
5. Which of the following best describes the type of observability architecture your organization currently uses?
6. Which of the following metrics does your organization use to measure performance? Select all that apply.
7. Which of the following root causes of performance degradation have you encountered? Select all that apply.
This question requires a valid percent format.
9. Which of the following approaches does your organization use to identify a performance problem? Select all that apply.
10. When does your organization optimize the performance of the software it builds?
11. Does your organization currently use any observability tools?
How are these tools run (or would be run)? Select all that apply.
When it comes to selecting observability tools, which of the following attributes do you find most important? Select all that apply.
12. Does your organization use any open standards for telemetry collection and instrumentation (e.g., OpenTelemetry, Prometheus, OpenTracing, Jaeger)?
Which open standards or frameworks does your organization currently use (or is considering) for observability? Select all that apply.
13. Which of the following best describes your organization's approach to security observability?
14. What compliance requirements drive your organization’s observability practices? Select all that apply.
15. How often does your organization audit its observability processes for compliance?
16. In what ways does your organization ensure a single source of truth for unified data and metrics collection? Select all that apply.
17. In what ways does your organization handle sensitive data in logs, metrics, and traces? Select all that apply.
18. How often are you encouraged to use AI from within your organization?
19. In what ways is your organization adopting AI for monitoring and/or observability? Select all that apply.
20. Does your organization employ AI analytics capabilities that provide teams access to insights and metrics collection in real time?
21. How frequently does your organization use AI/ML to automate observability-driven actions (e.g., scaling, healing, tuning)?
22. What challenges has your organization encountered with AI-driven observability? Select all that apply.

Background and Experience

Information from the questions below will enable us to provide a more granular analysis of survey responses based on factors such as technical role, programming language, and years' experience.

Note: Answers remain anonymous unless you choose to enter the raffle. Emails will be used for raffle purposes only.
 
23. What types of software are you currently developing? Select all that apply.
24. What programming language ecosystems does your company use? Select all that apply.
25. What is your primary programming language at work?
Response should be between 0-60 This question requires a valid number format.
27. What best describes your primary role in your company? *This question is required.
28. What is the size of your organization in terms of employees? *This question is required.
29. Do you wish to enter the survey raffle?
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