Skip survey header

Digital Empowerment 2025

As the county-wide broadband project is nearing the end of the construction phase, the Digital Skills and Empowerment subcommittee of the Multi-Agency Collaborative Council (MACC) would like your input. MACC is dedicated to enhancing the quality of life of Allegan County residents by promoting, strengthening, and reinforcing collaboration and coordination among local organizations. We have prepared a survey to gauge what assistance and skills residents in the county could benefit from as many government resources and commercial opportunities allow or require access via the internet. The subcommittee will use the input we receive from the Allegan County community to better collaborate on offering assistance and learning opportunities to our community.

NOTE: Please answer individually, except for questions 1 and 13. Encourage each person in your household to complete the survey individually, since the responses will vary from person to person.
 
1. What are the ages of the people currently living in your household, including yourself? (record the number of members of your household in each age range)
Space Cell No. of Household Members
Preschool
Elementary
Middle/High School
19-35
36-55
56-70
71+
2. Have you had to cut off your internet service this year for any reason at all?
3. How comfortable are you in using a:
Space Cell Very UncomfortableUncomfortableNeutralComfortableVery Comfortable
Smartphone
Tablet
Computer
4. When browsing the internet, how comfortable are you in identifying trustworthy websites (such as checking for HTTPS or other security indicators?)
5. How often do you use search engines to fact-check information that you see online?
6. How comfortable do you feel recognizing phishing emails or suspicious links in emails or text messages?
7. Do you feel comfortable using technology to connect with others remotely (Facetime, teleconference platform like Zoom?)
8. Do you feel comfortable managing your finances online (banking, paying bills?)
9. How often do you shop online (purchasing from Amazon, eBay or other retail sites?)
10. Have you ever used telehealth services to consult with doctors or manage your health?
11. How comfortable do you feel managing your privacy settings on social media like Facebook, Instagram or TikTok?
12. How concerned are you about your personal data being misused when using online services?
13. Have you or someone in your household ever experienced an online scam or fraud (e.g., phishing, investment fraud, identify theft?)
14. Do you know where to report online scams or fraudulent activity?
15. What are the biggest barriers you face in improving your digital skills? (Select all that apply)
16. If material and resources were available to help you gain digital skills and stay safe online, which of these would be beneficial for you? (Select all that apply)
17. What digital tools would you like to learn more about? (Select all that apply)
18. What would you like to learn about using a smart phone? (Select all that apply)

How to:
0%