Skip survey header

WV 2025 Youth Services Survey for Youth Aged 12-17 (YSS)

YOUTH SERVICES SURVEY FOR YOUTH AGED 12-17 (YSS)
Administered by Acentra Health for the West Virginia Department of Human Services (DoHS) Bureau for Behavioral Health (BBH)

This survey is for youth aged 12-17 who received mental health or co-occurring behavioral health services at any point between October 2024 and now.  Please help BBH make services better by answering some questions about your experiences.  Your answers are confidential and will not influence the services you receive.

Thank you for your time to complete the survey, which will take about 10 minutes.
Please indicate if you Strongly Disagree, Disagree, Are Undecided, Agree, or Strongly Agree with each of the statements below. If it is something you have not experienced, please select Not Applicable.
1. Overall, I am satisfied with the services I received. *This question is required.
2. I helped to choose my services. *This question is required.
3. I helped to choose my treatment goals. *This question is required.
4. The people helping me stuck with me no matter what. *This question is required.
5. I felt I had someone to talk to when I was troubled. *This question is required.
6. I participated in my own treatment. *This question is required.
7. I received services that were right for me. *This question is required.
8. The location of services was convenient for me. *This question is required.
9. Services were available at times that were convenient for me. *This question is required.
10. I got the help I wanted. *This question is required.
11. I got as much help as I needed. *This question is required.
12. Staff treated me with respect. *This question is required.
13. Staff respected my religious/spiritual beliefs. *This question is required.
14. Staff spoke with me in a way that I understood. *This question is required.
15. Staff were sensitive to my cultural/ethnic background. *This question is required.
As a result of the services I received:
 
16. I am better at handling daily life. *This question is required.
17. I get along better with family members. *This question is required.
18. I get along better with friends and other people. *This question is required.
19. I am doing better in school and/or work. *This question is required.
20. I am able to cope better when things go wrong. *This question is required.
21. I am satisfied with my family life right now. *This question is required.
22. I am able to do things better that I want to do. *This question is required.
For the following questions, please answer for your relationships with persons other than your mental health provider(s). As a result of the services I received:
 
23. I know people who will listen and understand me when I need to talk.
  *This question is required.
24. I have people with whom I am comfortable talking about my problem(s).
  *This question is required.
25. In a crisis, I would have the support I need from family or friends.
  *This question is required.
26. I have people with whom I can do enjoyable things. *This question is required.
Please tell us a little more about the services you received and how you are doing.
27. Are you currently receiving services? *This question is required.
28. About how long have you received mental health or co-occurring behavioral health services? *This question is required.
32. Did you receive services from a Comprehensive Behavioral Health Center or Certified Community Behavioral Health Clinic?  Please check all that apply.
34. Are you currently living with one or both of your parents? *This question is required.
35. Please check all the places you have lived in the last year.   *This question is required.
36. In the last year, did you see a medical doctor or other health care professional for a check-up or because you were not feeling well?
  *This question is required.
37. Are you taking medication for emotional/behavioral health needs? *This question is required.
Did your doctor or other health care professional tell you about possible side effects of your medication?   *This question is required.
Since you began receiving mental health services, have you been arrested by the police?
  *This question is required.
Were you arrested in the year prior to receiving mental health services? *This question is required.
Since you began receiving mental health services, have your encounters with the police
  *This question is required.
Have you been expelled or suspended since beginning mental health services? *This question is required.
Were you expelled or suspended in the year before receiving mental health services? *This question is required.
38. Since starting to receive mental health services, the number of days you were in school is *This question is required.
Please share the reason you checked "Does not apply" about number of days you were in school. *This question is required.
Were you arrested during the last 12 months?
  *This question is required.
Were you arrested in the 12 months prior to that? *This question is required.
In the past year, have your encounters with the police  *This question is required.
Were you expelled or suspended in the last 12 months?  *This question is required.
Were you expelled or suspended during the 12 months prior to that? *This question is required.
Over the last year, the number of days you were in school is *This question is required.
Please select the reason you checked "Does not apply" about your number of days in school. *This question is required.
Please tell us a little more about yourself for statistical purposes.  
39. What is your race? Please mark all that apply.
40. Are either of your parents Hispanic or Latino?
41. Please share your age.
42. What is your sex?
43. Do you have Medicaid insurance?
Do you have health insurance other than Medicaid?
This question requires a valid email address.
0%