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CI UC&C Deep Dive 2025

2025 Commercial Integrator UCC Deep Dive

1. How would you describe the current demand for unified communications and collaboration (UCC) solutions among your clients as compared to 12 months ago? 
2. What are the biggest challenges you face when deploying UCC solutions?
3. Which THREE UCC technologies have the most growth potential in the coming 12 months? 
4. What percentage of your UCC-related projects in the past year have included all-in-one or kitted room solutions?
5. When deploying UCC solutions in your projects, do you use the same vendors, products and approaches or customize them to meet individual needs? 
6. How important is BYOD functionality to UCC deployments today?
7. Do you offer remote monitoring, management and ongoing servicing of UCC systems to your clients?
8. What do you consider the primary benefits of adding cloud collaboration services to your portfolio? (Select all that apply)
10. On a scale of 1 to 5, how comfortable are YOUR CUSTOMERS with using AI-driven technologies in their collaboration spaces? 1 being least comfortable and 5 being most comfortable (Single click with your mouse to indicate where the slider should go)
1
5
11. On a scale of 1 to 5, how comfortable are YOU with deploying AI-driven technologies in clients’ collaboration spaces? 1 being least comfortable and 5 being most comfortable (Single click with your mouse to indicate where the slider should go) 
1
5
12. How do you stay updated on emerging UCC technologies? (Select all that apply)
 
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