Survey for NEPTA Maintenance 2025

NOTE: This survey is for agencies of all sized vehicles, cutaways, transit vans and buses. NEPTA is hosting a Maintenance Workshop, June 18, 2025 in Springfield, MA - Pioneer Valley Regional Transit Authority. We are building the agenda for the day of training so that it is tailored to the needs of the Maintenance Departments across the region. Please fill out this 2 minute survey to assist in this effort.

1. Which kind of vehicles do you operate? (check all that apply)

Transit Vans
Cutaways
30', 35', 40' and larger vehicles

2. The area of transit maintenance that is my biggest challenge is.....(please provide an answer in the box provided) *This question is required.

3. Looking at systems within a maintenance shop, what are the top three that you or your team need for training? *This question is required.

Propulsion Cooling systems- preventing failures and road calls
HVAC – basic system overview
After treatment and regen systems
Air Brakes and basic brake safety
Troubleshooting & failure isolation – is it sensor, wiring or module
Basic tire safety, best practice, maximizing tire life
Engines, transmissions and major components

4. If your system has cutaways, transit vans or smaller vehicles in the fleet - what are the maintenance systems that you want identified for training?

5. For specific products and their systems, which are important to your learning and advancement? (Choose all that apply.) *This question is required.

Cummins: Using Insite and Quickserve to diagnose Cummins engines and systems
Prevost: Understanding the E.A.T.S system of the Prevost x345. Performing the three different types of stationary regen. From the tech tool system on Prevost coaches.
JPRO: Using JPRO for different systems on buses; Creating a recording with JPRO
Allison: Using allison doc
WABCO: Using wabco toolbox
Multiplex: Troubleshooting using Multiplex
Other - Write In Please enter an 'other' value for this selection.

6. Hiring, Onboarding and Keeping Technicians - which apply to your transit system and/or shop? *This question is required.

Resources for onboarding new technicians
Succession planning: creating a clear path for advancement
Communication challenges in the Shop
How to encourage learning new techniques and innovations in the shop among all maintenance staff
Leadership development for maintenance personnel

7. Regarding Electric and Alt Fuel vehicles, the following are items my maintenance shop and agency need help understanding (choose as many as apply) *This question is required.

Future of Electric buses – training needed to safely store and maintain Electric buses
Future of other Alternative fuel source vehicles – Hydrogen-Electric Hybrid Technology/Renewable Diesel Fuel/CNG-Electric Hybrid Technology
Annual maintenance needs for alternative fuel source vehicles

8. What is your number one goal in attending a NEPTA Maintenance Workshop or sending someone to the NEPTA Maintenance Workshop? *This question is required.

9. How many people do you anticipate attending to this Workshop from your agency? The workshop fee will be $175 per person. *This question is required.

Please enter an 'other' value for this selection.

Survey for NEPTA Maintenance 2025

NEPTA Maintenance Workshop Survey: Building the perfect agenda