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Summer 2025 Muni Cuts

Summer 2025 Muni Service Proposal Feedback Form

Please provide your feedback on three approaches for Muni service cuts scheduled for summer 2025. We will use this input to inform our proposed Muni Service Plan to be considered by the SFMTA Board at its March 18 meeting. Details are at SFMTA.com/MuniCuts 
1. How often do you take Muni?  *This question is required.
When you ride Muni, which routes do you ride? (Check all that apply)   *This question is required.

When you ride Muni, which routes do you ride? (Check all that apply)  

*This question is required.
When you ride Muni, which routes do you ride? (Check all that apply)   *This question is required.

The following are three approaches for Muni service cuts scheduled for summer 2025. Some combination of the approaches may be feasible. 
 

Approach 

How Muni service would change 

Preserve high-ridership routes 

Suspend lower-ridership routes where there are parallel options 

Maintain Existing Connections 

Maintain all connections and coverage by reducing frequency on Rapid corridors and connectors service across the system (Note: Connectors are short “circulator” routes that connect neighborhoods and hillsides to the rest of the Muni network) 

Prioritize Equity routes 

Prioritize service on Muni Equity routes and access in Muni Equity Neighborhoods by suspending routes and reducing frequencies elsewhere 
2. Based on the brief descriptions above and given the challenges that the City of San Francisco currently faces, please rank the three approaches in order of which you think is the least disruptive way to reduce Muni operating costs, with 1 being the best option to reduce cost, 3 being the worst. If you don't know or are not sure, please skip this question and move on to the next one.
  Note: for the following table each column is restricted to a single answer across all rows.
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4. Below are some possible impacts from service reductions. Please mark how the following impacts would affect your trips on Muni. *This question is required.
Space Cell Don't Know / Not sureLittle / No impactLess convenient, but would still take trip on MuniWouldn’t take trip on Muni and would use another modeWouldn’t take trip at all
Walks to stops up to 5-minutes longer
Walks to stops 5 to 10 minutes longer
Walks to stops more than 10-minutes longer
More transfers
Wait times up to 5-minutes longer
Wait times 5 to 10-minutes longer
Wait times more than 10-minutes longer
Crowded buses/trains
Getting passed up by first bus/train at stops due to crowding
Below are some possible impacts from service reductions.
 

Suspend service 

  • 2 Sutter (keep parallel service on 1 California, 38 Geary and 38R Geary Rapid) 

  • 6 Haight-Parnassus (extend 52 Excelsior over Sunset Heights and 66 Quintara over Parnassus to cover portion of route) 

  • 21 Hayes (keep parallel service on 5 Fulton and 5R Fulton Rapid) 

  • 31 Balboa (keep parallel service on 5 Fulton and 5R Fulton Rapid) 

  • 55 Dogpatch (keep parallel service on 19 Polk, 22 Fillmore, 48 24th Street-Quintara) 

Suspend local service (retain and increase Rapid service) 

  • 5 Fulton (keep 5R Fulton Rapid, increase service to every 8 minutes, currently every 12 minutes) 

  • 9 San Bruno (keep 9R San Bruno Rapid, increase service to every 8 minutes, currently every 12 minutes) 

  • 28 19th Avenue (keep 28R 19th Avenue Rapid and increase service to every 8 minutes, currently every 12 minutes. Swap 28R 19th Ave Rapid routing and stops to the Marina with current 28 19th Ave (local) routing and stops) 

Reroute service 

  • 19 Polk (shorten so route ends at Geary Boulevard) 

  • 31 Balboa (ends at Civic Center) 

  • 52 Excelsior (extend over Sunset Heights to cover the suspended 6 Haight-Parnassus route) 

  • 66 Quintara (extend over Parnassus Avenue to cover the suspended 6 Haight-Parnassus route) 

Reduce the hours of operation 

  • Muni Metro to 7 a.m.-10 p.m. (Muni Metro currently operates 5 a.m. to 12 a.m.) 

  • Connector routes (35, 36, 37, 39, 52, 55, 56, 57, 58, 66, 67) to end at 7 p.m. (currently end at 9 or 10 p.m.) 

Change frequency  

  • Reduce frequency on Connector routes (35, 36, 37, 39, 52, 55, 56, 57, 58, 66, 67) to every 30-45 minutes, currently 20-30 minutes 

  • Change 14R Mission Rapid service to every 8 minutes, currently every 5-10 minutes 

  • Decrease local service to every 16 minutes, currently every 8-10 minutes (14 Mission and 38 Geary) 
     

5.

We understand that no one wants Muni service cuts -- SFMTA staff doesn't want them either. All Muni service cuts will negatively impact Muni riders. To help minimize these negative impacts, please rate how each of the potential service cuts would impact you and your household.

Note: Please select “Not Applicable” if the potential service cut would not directly impact you. 

*This question is required.
Space Cell Don't know / Not sureLittle / No impactLess convenient, but would still take trip on MuniWouldn’t take trip on Muni and would use another modeWouldn’t take trip at allNot Applicable
Suspend the 2 Sutter (1 California, 38 Geary and 38R Geary Rapid would still be available)
Suspend the 6 Haight-Parnassus and reroute the 52 Excelsior and 66 Quintara to extend over Sunset Heights to cover that portion of its route
Suspend the 21 Hayes (5 Fulton and 5R Fulton Rapid would still be available)
Suspend the 31 Balboa (5 Fulton and 5R Fulton Rapid would still be available)
Suspend the 55 Dogpatch (19 Polk, 22 Fillmore, 48 24th Street-Quintara would still be available)
Increase 5R Fulton Rapid service to every 8 minutes, suspend the 5 Fulton
Increase 9R San Bruno Rapid service to every 8 minutes, suspend the 9 San Bruno
Suspend 28 19th Ave local service. Increase 28R 19th Avenue Rapid service to every 8 minutes, currently every 12 minutes. Swap 28R 19th Ave Rapid routing and stops to the Marina with 28 19th Ave (local) routing and stops.
Reroute the 19 Polk so that it does not go north of Geary
Reroute the 31 Balboa so that it ends at Civic Center
Reduce hours of Muni Metro operation to 7 a.m.-10 p.m.
Reduce the hours of operation of Connector routes (35, 36, 37, 39, 52, 55, 56, 57, 58, 66, 67) to end at 7 p.m. (currently end at 9 p.m.)
Reduce frequency on Connector routes (35, 36, 37, 39, 52, 55, 56, 57, 58, 66, 67) to every 30-40 minutes, currently 20-30 minutes
Change14R Mission Rapid service to every 8 minutes while decreasing 14 Mission service to every 16 minutes
Increase 38R Geary Rapid service to every 8 minutes while decreasing 38 Geary service to every 16 minutes
7. Now that you know more details about the three approaches we are considering for cuts to Muni service, let’s revisit our earlier questions: 

Given the challenges that the City of San Francisco currently faces, please rank the three approaches in order of which you think is the least disruptive way to reduce Muni operating costs, with 1 being the best option to reduce cost, 3 being the worst. If you don't know or are not sure, please skip this question and move on to the next one.
  Note: for the following table each column is restricted to a single answer across all rows.
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