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IFLA - Libraries boosting connectivity

General information

Thank you for participating in the 'Libraries boosting connectivity' survey as part of the IFLA project looking to expand digital opportunities for and through libraries. This initiative aims to collect quality data on libraries' geolocation, connectivity and digital capabilities.

We are currently testing the pilot phase of this project in a series of countries and looking to further expand our data to other regions in the next phase of the project during the coming year. This will helps us create a more comprehensive picture of how libraries are adapting to the digital age and to identify possible areas of need and opportunity.

Your responses will inform future strategies aimed at improving Internet access, building digital skills, fostering partnerships and increasing educational opportunities for communities worldwide. 

The final results of this survey will be launched via a project website during the first quarter of the next year. They will be used by IFLA staff, in line with IFLA's Data Protection Policy.

If you have any other questions or suggestions on the survey, or can provide relevant data in bulk, please feel free to contact: maria.debrasdefer@ifla.org
This question requires a valid date format of DD/MM/YYYY.
calendar
We will not share your email address with any other parties. This is just for verification purposes (in case we need to contact you for data clarification).
Please enter a specific address with street and number. If a specific address is not available please still share a link to the exact location and coordinates of the library below. 
To obtain them, please select your location on google maps, use the right click and note down the coordinate numbers that appear as well as the "share this location" button.
These can also be obtained by sharing your location on WhatsApp and copying the GoogleMaps link that is linked to it (if so please share the link or coordinates here).
7. Select the library type *This question is required.
Please specify a number below.
9. Select multiple options to specify the approximate target audience of your library *This question is required.Average profile of library user in your community.
  • * This question is required.
10. Does the library currently have Internet access? *This question is required.
Kindly provide a brief explanation for your previous answer below (multiple answers are possible) *This question is required.
  • * This question is required.
How has the unavailability of Internet connectivity affected your library's ability to provide services to users? *This question is required.
Which of the following library services has been mostly affected by the lack of Internet connectivity? *This question is required.
  • * This question is required.
How do you manage users that require online resources or Internet based services? *This question is required.
Take into account particular needs or challenges faced by the community that could be improved with the help of free library Internet access.
What type of internet connection does your library have? *This question is required.Not sure of the type of connection you have?. Click on 'Other' and read the text that will display below for assistance. 
If you are still unsure after reading that text, please write 'unknown' in the 'Other' textbox.
Not sure of the type of connection you have? - Take a look at the text below!

Understanding Your Internet Connection

Identifying your internet connection type can help you troubleshoot issues, upgrade your service, or simply understand what technology powers your access. Here’s a quick guide:

1. DSL (Digital Subscriber Line)

DSL uses your telephone line to deliver internet without interrupting calls. It’s common in homes and offices, especially in areas without fiber. If your internet comes through a phone jack but isn’t dial-up, it’s likely DSL.

2. Fiber Optic

Fiber optic internet is one of the fastest options, using thin glass or plastic fibers to transmit data as light signals. If your provider offers ultra-fast speeds (like gigabit internet) and installed a special fiber modem, you probably have fiber.

3. Satellite

Satellite internet connects through a dish installed outside your home, communicating with satellites in space. It’s mostly used in remote areas where other options aren’t available. If your internet requires a satellite dish (not for TV), you have satellite internet.

4. Mobile Data (4G/5G)

This internet connection comes from cell towers and works on your phone, hotspot, or SIM-powered devices. If you use mobile data on the go or have a SIM card in your router, your connection is mobile data.

5. Cable

Cable internet runs through the same coaxial cables used for cable TV. It’s common in urban areas and provides fast speeds. If your modem connects to a thick cable similar to a TV line, you likely have cable internet.

Knowing your connection type helps in troubleshooting, upgrading, and making informed internet choices.
What is the average Internet/download speed available at the library? *This question is required.Please use the SpeedTest website to determine your average download speed. Click here to access it.
How stable is the Internet connection? *This question is required.
How many hours per day is the Internet available to users? *This question is required.
What devices are primarily used to access the Internet? *This question is required.
  • * This question is required.
Reply 'Yes' if library users and library staff use a different network to access the Internet.
Reply 'No' is both library users and library staff use the same network to access the Internet.
How many computers or devices with Internet access are available for users in your library? *This question is required.
How would you rate the current state of digital infrastructure and devices in your library?  *This question is required.e.g. Computers, other electronics devices like tablets, resources, etc.
Good
Fair
Poor
What types of digital resources are used at the library? *This question is required.
  • * This question is required.
Provide an approximate estimate of the number digital resources that are available in your collection *This question is required.
What are the types of trainings offered? *This question is required.
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Please answer the following questions as possible: What are the themes/content?, What is their target group?, What is the duration of those programs?, How are these funded?
Explain what challenges and barriers stand in the way of implementing such initiatives. For example: Lack of time/capacity, lack of skills, lack of funding, and any others.
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