Domain I
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Culturally competent practice requires self-awareness and self-assessment of beliefs, attitudes, emotions and values.
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1.1 Training opportunity teaches about cultural factors that may influence provider and patient’s behaviors
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1.2 Training opportunity helps to foster a non-judgmental and respectful environment during health encounters between provider and patient
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1.3 Training opportunity teaches relationship between cultural competence and ethics
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1.4 Training opportunity explores concepts of power, privilege and oppression across personal identities and the intersections among these identities (e.g. racial, ethnic, culturally-based, LGBTQ, people with disabilities, limited English proficient, etc.)
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Domain II
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Culturally competent practice requires the acquisition of knowledge by providers.
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2.1 Training opportunity demonstrates understanding of cultural competence as a developmental, life long, participatory process, not an endpoint
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2.2 Training opportunity provides a broad and inclusive definition of diversity, even if it focuses on a specific population
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2.3 Training opportunity demonstrates knowledge of legal, regulatory and accreditation issues of diversity and linguistic issues and providers’ professional standards regarding cultural competence (i.e. patient rights & responsibilities, risks to practice- Civil Rights Act, Americans with Disabilities Act (ADA), national standards for Culturally and Linguistically Appropriate Services (CLAS), The Joint Commission requirements, etc.)
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2.4 Training opportunity demonstrates knowledge of health disparities and social determinants of health
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2.5 Training opportunity demonstrates knowledge of culturally-based information and related resources specific to Oregon
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Domain III
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Culturally competent practice requires the acquisition of skills by providers.
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3.1 Training opportunity demonstrates how to collaborate with patients and/or stakeholders in making health care decisions.
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3.2 Training opportunity demonstrates how to develop and/or utilize communication tools/multiple patient education formats (including translated, audio and visual materials) and patient assessment strategies (e.g. patient- and family-centered communication, patient’s perception of his/her health, patient preferences, etc.)
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3.3 Training opportunity demonstrates how to collect and utilize data to inform clinical practice related to health equity, (including recognition of institutional cultural issues)
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3.4 Training opportunity demonstrates how to collaborate effectively with community resources, stakeholders, traditional health workers (THWs), qualified/certified health care interpreters (HCIs), providers, and other types of healers
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Domain IV
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Culturally competent training requires specific educational approaches for acquisition of knowledge and skills
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4.1 Training opportunity is delivered through facilitated, learning processes (e.g. interactive training involving case review; homework; discussion group/blog; interactive test with trainer/facilitator; post-training to demonstrate what was learned; etc.)
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4.2 Training opportunity uses a variety of collaborative, inclusive and accessible teaching methodologies consistent with adult learning principles (e.g. self-directed, goal oriented activities based on participant experiences in order to gain new forms of knowledge, skills, attitudes, or values)
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4.3 Training opportunity is evaluated to assess impact on participants and efficacy of trainers, with clear description of criteria for participant completion
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4.4 Training opportunity incorporates the principles of privilege, power, oppression, bias, and the guiding principles of cultural competency.
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