2025 Pharmacy Transformation Research

Introduction

XiFin Pharmacy Solutions (formerly OmniSYS) is conducting research into retail, specialty, and outpatient pharmacy offerings/services.

Specifically, we want to explore the challenges and opportunities related to pharmacies expanding their service offering, the satisfaction and scalability of their existing solutions, as well as reimbursement, collections, and overall profitability.

This survey will take 6 - 8 minutes to complete. We invite pharmacy and retail professionals to participate in the survey if they have experience or expertise in any of the following areas:

Pharmacy operations
Pharmacy ownership /management
Finance leadership
Accounts receivables leadership
Medical billing leadership
Hospital outpatient pharmacy leadership

Your individual responses will be held in confidence.

In exchange for your time and insight, participants can:

Be entered into a raffle to win one of three $250 Amazon gift cards
Receive a copy of the research report
Request a comparative report of your responses against the aggregate
Request a custom organizational report for multiple participants from one organization (this is particularly helpful for gaining internal alignment)

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