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Onboarding Experience

As a valued member of the ONWARD patient community, your feedback is important to us.

Please take a minute to answer our survey questions and share your experience anonymously.

 
Survey A Overall ONWARD Experience
Survey B Website Resources
Survey C Care Coordinator Support
Survey D Onboarding Experience
1. How satisfied are you with the way you were welcomed into ONWARD?
2. When you began receiving communications from ONWARD, how clear was it that ONWARD is here to support you (or your loved one) with getting started on your new gMG treatment?
3. Which welcome communications were helpful to you? (Select all that apply)
4. If you used any support related to insurance coverage or other financial options, how helpful was ONWARD in educating you about the process?
5. Thinking about your onboarding experience overall, to what extent did you feel personally cared for by your ONWARD Care Coordinator?
Survey E Email or Text Communication
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