Overview:
- Certain questions are asked depending on the case status (Service, Closed-Goals Not Met, Closed-Goals Met).
- Questions are designed to measure both compliance and quality. Responses are required to all questions asked.
- Navigate using the "Previous" and "Next" buttons at the bottom of each page.
Citations and Notes: For most questions, links to policy citations and/or other notes are provided to assist reviewers to select an appropriate response.
Quality Measures:
- Contain several sub-questions and an anchor question appearing together on the same page
- The sub-questions address specific considerations. Response options include "True," "False," or "N/A" (Not Applicable)
- The anchor question summarizes the responses sub-questions.
- Response options include "P" (Present/True), "PP" (Partially Present/Partially True), "NP" (Not Present/False), and, where appropriate, "N/A" (Not Applicable)
- All sub-questions must equal "True" or "N/A" to achieve a "P" (Present) for the anchor question
Compliance Measures: Address one question at a time. Response options include:
- "P" (Present/True)
- "PP" (Partially Present/Partially True)
- "NP" (Not Present/False)
- "N/A" (Not Applicable), if appropriate.
Comments Boxes: When selecting "PP" or "NP," enter a brief explanation (required). General positive observations may also be entered here, as appropriate.
Inter-rater Reliability Confirmation:
- Each case will be reviewed by two reviewers.
- Each reviewer will receive copies of their reviews by email.
- When both reviews have been completed for a specific case, the reviewers will discuss their responses.
- Reviewers must first determine which survey response to retain, as that will be the one that is edited during this period of consensus building. The other review will be deleted.
- During consensus building, reviewers will note any questions where their responses differed and take appropriate action:
- Responses where one reviewer indicated "P" and other indicated "PP" will be reflected in the final record as "PP" (Partially Present) without discussion.
- Responses where one reviewer indicated "P" or "PP" and the other indicated "NP" will require discussion to determine what the final response should be in the final record.
Wrap-Up Question: "Are you ready to submit your review?" - This is the last question in the review instrument and the reviewer's last opportunity before completing the review to use the "Previous" button.