PMC Service Request2024

PMC Service Request

Please provide us with the following information to better serve you in the repair or replacement of your product. The more information we have the quicker we can serve you. A photo of the damaged item and manufacturer tag is required on the following page.

Please enter **N/A** for information that is not available.

1. Contact Information *This question is required.

Client First & Last Name *

Company *

Address Product Is Located At *

Apt/Suite/Office *

City *

State *

Zip *

Client Email Address * This question requires a valid email address.

Client Telephone Number *

2. PMC Account Manager/Sales Person
Enter N/A If Not Available

3. PMC Coordinator
Enter N/A If Not Available

4. Item in need of service *This question is required.

5. Original Order Date
Enter N/A If Not Available

6. Manufacturer
Enter N/A If Not Available. Information Typically Found On Tag Underneath Product

7. Model Number
Enter N/A If Not Available. Information Typically Found On Tag Underneath Product

8. Order Acknowledgement Number
Reference the Quote/Sales Order/Invoice Number if Known

9. Tell us about the issue in detail. *This question is required.

10. Where is the product in need of service/repair located? (Building, Floor, Room, OFC, etc) *This question is required.

11. Please attach photos of the entire product needing repairs and the specific damage. (25MB total max) *This question is required.

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12. Please attach photos of all manufacturer tags typically located underneath the product. (25MB total max)*

Note: Including a manufacturer’s label can help us identify service parts and determine the appropriate action. Providing clear photos of all tags will help us process your request more quickly.

File: {{filename}} delete

Any charges incurred that are not covered under the manufacturer's warranty including labor will be billed to the client. PMC will issue a quote for approval of the additional charges.

**Additional charges may apply for customers more than 70 miles away.**

By submitting you agree to all of the above terms and conditions.