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Organizational Capacity Assessment: Information and Communication Environment

Page One

Thank you for your interest in this assessment.

This assessment is adapted from a rubric created by Sue Kroeger and Melanie Thornton in collaboration with members of the Advisory Group on Disability Access and Inclusion at Middlebury College (2016–2017).
If you have questions or comments, please contact Melanie Thornton at mthornt@uark.edu.

Sue Kroeger, Ed.D.
University of Arizona

Melanie Thornton, M.A., CPACC
University of Arkansas
 
Instructions

The greatest value of this assessment often comes from the conversations it sparks among members of the campus community. For that reason, we encourage you to complete it with colleagues whenever possible.

If you would like an initial sense of where your institution stands and are uncertain about how to answer a question, choose the lower rating. For checklist items, leave any item unchecked if you are unsure whether it applies.

Providing your name and email address is optional. If you choose to provide your email address, you will receive a copy of your responses by email.

Your responses are confidential and will not be shared with anyone.
4. LEADERSHIP/COMMITMENT: How aware are upper-level administrators of the institution's responsibility to ensure responsibility to ensure information and communication are accessible to everyone? *This question is required.
UnawareSome awareness / Not a high priorityHighly aware / PrioritizesKeeps up with latest trends
5. LEADERSHIP/COMMITMENT: Do disabled people and/or those with expertise in accessible information and communication have a voice in decision-making when it comes to accessible information and communication? *This question is required.
NeverOccasionallyRoutinelyHighly influential
6. COMMUNICATION / MARKETING: How regularly do institutional leaders communicate the organization's commitment to accessible information and communication? *This question is required.
NeverSporadicallyRegularlyOften
7. COMMUNICATION / MARKETING: How visible is the institution's commitment to accessible information and communication? *This question is required.
Not seen by most stakeholdersSeen by stakeholders in reaction to specific events, otherwise does not come from high level leadershipClearly communicated as a commitment, communicated by leadershipEmbedded in strategic plans and other organizational plans, external stakeholders can see that it is a commitment
8. ASSESSMENT / ACCOUNTABILITY: Does the organization have a method for collecting data and monitoring the accessibility of institutional information and communication? *This question is required.
No data collection or assessmentAnecdotal data at bestAdequate process in place for data collectionSophisticated process in place for data collection
9. ASSESSMENT / ACCOUNTABILITY: How responsive is the organization to the data? *This question is required.
No data collectionData collected but never/rarely reviewed or acted uponData is used for decision-making and planningData is used as benchmark for continual improvement
10. RESOURCE ALLOCATION: What is the organizational approach to allocating resources to prioritize and address accessible information and communication? *This question is required.
No resources earmarked"If there is a problem, we'll deal with it.""Let's plan ahead so we have what we need when the time comes.""Whatever it takes, but let's be innovative and find sustainable solutions."
11. KNOWLEDGE / SKILLS: How would you characterize the knowledge and expertise of those responsible for creating, managing, and communicating institutional information? *This question is required.
No one tasked with responsibilityLearning as they goSolid foundationLeading edge, keeping pace with national trends
12. POLICY / PRACTICE ALIGNMENT: Does the organization have policies in place that address commitment to accessible information and communication? *This question is required.
No related policiesPolicies established in reaction to problemsWell thought out and coordinated policiesPolicies developed though coordinated effort that reflects campus culture
13. POLICY / PRACTICE ALIGNMENT: If there are policies, how do day-to-day practices align with policy? *This question is required.
No related policiesPractices out of sync with policy - no method for ensuring complianceMost practices are consistent with policyPolicy and practices are in strong alignment
14. TRAINING / CONSULTATION: How would you describe training and professional development opportunities on your campus related to accessible information and communication? *This question is required.
Not offeredOffered sporadically in reaction to problemsOffered regularlyRegularly offered as part of and integrated into faculty and staff development
15. TRAINING / CONSULTATION: Is there a clearly defined source of consultation and assistance related to accessible information and communication? *This question is required.
Not offeredA few people who assist but not formalized as part of their dutiesYes, most faculty and staff would know who to contact for assistanceYes, it is clear where to go for assistance and there are people in a variety of settings with expertise to respond to questions
16. CAMPUS CULTURE: Where does the responsibility for access lie? *This question is required.
The responsibility for access falls primarily on the disabled individual.The responsibility for access falls primarily on the DS office and the disabled individualThe responsibility for access is shared by several people in key positions on campus.Access is everyone's responsibility.
17. CAMPUS CULTURE: How would you describe the way most people on your campus see the responsibility for ensuring information and communication are accessible? *This question is required.
Access is something special needed by a very few people.Access is a matter of compliance with legal requirements.Access is a matter of social justice.Access is a matter of social justice and a part of the campus culture.
18. CAMPUS CULTURE: When/if communication about accessible information and communication goes out to the campus, how is it represented? *This question is required.
N/A or as request for individual students to receive access.Communication warns campus stakeholders to be in compliance with policy and/or legal requirements to avoid a lawsuit.Accessible information and communication are represented as a shared responsibilityAccessible information and communication are represented as a shared responsibility. And that it is "who we are" in this organization.
19. Operational Practices:
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