UPS from ShipEngine Shipping Adjustment Dispute Form

UPS from ShipEngine Adjustment Dispute

Please complete all fields below for the UPS from ShipEngine Shipping inquiry.
Partially completed dispute forms cannot be processed.
If there is an issue with your submitted dispute form, you will be notified via email.

1. Enter Today's Date *This question is required. (If manually entering the date, please use the MM/DD/YYYY date format.) This question requires a valid date format of MM/DD/YYYY.

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Please provide the email associated with your ShipEngine Shipping account: *This question is required. (This will help us link your inquiry to your ShipEngine Support ticket.) This question requires a valid email address.

2. Please provide your contact name. *This question is required.

First Name
Last Name

3. Please provide your company name.

Company Name

4. Please provide your phone number: *This question is required. This question requires a valid number format.

5. Please provide your email address or fax number: *This question is required. This question requires a valid email address.

6. Please enter the Shipment Tracking Number (Starts with 1Z) *This question is required.

7. Was the adjustment applied within the last 90 days? *This question is required.

Date adjustment was applied: *This question is required. (If manually entering the date, please use the MM/DD/YYYY date format.) This question requires a valid date format of MM/DD/YYYY.

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8. Do you have photographic proof to assist with your adjustment? Please attach those image files here.

Upload a photo of dimensions of the box including the package height, length, and width provided in the body of the email.
Maximum upload size of 1MB

File: {{filename}} delete

9. Optional additional photo upload.
Maximum upload size of 1MB.

File: {{filename}} delete

10. Optional additional photo upload.
Maximum upload size of 1MB.

File: {{filename}} delete

11. Optional additional photo upload.
Maximum upload size of 1MB.

File: {{filename}} delete

12. Optional additional photo upload.
Maximum upload size of 1MB.

File: {{filename}} delete

13. Please enter the package dimensions (LxWxH). *This question is required.

14. Please enter the package Weight. *This question is required. This question requires a valid number format.

15. What date did the package ship? *This question is required. (If manually entering the date, please use the MM/DD/YYYY date format.) This question requires a valid date format of MM/DD/YYYY.

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