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NCB ePOS Survey

Please take a few moments to answer the following questions. Your responses will remain confidential and will be used solely for research and development purposes. Your valuable input will directly contribute to enhancing the functionality and usability of our ePOS application.

We appreciate your time and feedback!

1. On a scale of 0-10, how likely are you to recommend this product to other merchants or businesses (with 10 being highly likely)?
*This question is required.

	0	1	2	3	4	5	6	7	8	9	10
Not at all likely	0	1	2	3	4	5	6	7	8	9	10	Extremely likely

Please explain your rating: *This question is required.

2. Were you able to successfully download and install the ePOS application? *This question is required.

What issues did you face downloading and installing the application? (Please include your phone model and version in your response, ex, Phone Model: SM-A207M and Version: Android 12)

3. Were you able to successfully accept payments using ePOS? *This question is required.

What issues did you face accepting payments?

4. How easy or difficult was it to accept payments using the ePOS solution?
*This question is required.

Extremely easy	Moderately easy	Slightly easy	Neither easy nor difficult	Slightly difficult	Moderately difficult	Extremely difficult
Extremely easy	Moderately easy	Slightly easy	Neither easy nor difficult	Slightly difficult	Moderately difficult	Extremely difficult

5. Which features were you able to successfully access on the application (Check all that apply)? *This question is required.