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QFM Upgrade Survey

1. Rate your overall experience with the upgrade process.

Very dissatisfied	Dissatisfied	Neutral	Satisfied	Very satisfied
Very dissatisfied	Dissatisfied	Neutral	Satisfied	Very satisfied

2. How satisfied were you with the communication you received overall?

Very dissatisfied	Dissatisfied	Neutral	Satisfied	Very satisfied
Very dissatisfied	Dissatisfied	Neutral	Satisfied	Very satisfied

3. How satisfied were you with the User Acceptance Testing (UAT) process?

Very dissatisfied	Dissatisfied	Neutral	Satisfied	Very satisfied
Very dissatisfied	Dissatisfied	Neutral	Satisfied	Very satisfied

4. Since the upgrade, are you satisfied with the functionality of the new system?

5. Is there any additional feedback you would like to share regarding the upgrade or your experience with QFM?

6. Service Works Global may wish to use your comments above in marketing materials. Please indicate if we have your permission to do so.

7. If you would like to, please leave your details below. *This question is required.

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