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WV 2024 Youth Services Survey for Youth Aged 12-17 (YSS)

YOUTH SERVICES SURVEY FOR YOUTH AGED 12-17 (YSS)
Administered by Acentra Health for the West Virginia Department of Human Services (DoHS) Bureau for Behavioral Health (BBH)


This survey is for youth aged 12-17 who received mental health or co-occurring behavioral health services at any point between October 2023 and now.  Please help BBH make services better by answering some questions about your experiences.  Your answers are confidential and will not influence the services you receive.

Thank you for your time to complete the survey, which will take about 10 minutes.
Please indicate if you Strongly Disagree, Disagree, Are Undecided, Agree, or Strongly Agree with each of the statements below. If it is something you have not experienced, please select Not Applicable.
1. Overall, I am satisfied with the services I received.
2. I helped to choose my services.
3. I helped to choose my treatment goals.
4. The people helping me stuck with me no matter what.
5. I felt I had someone to talk to when I was troubled.
6. I participated in my own treatment.
7. I received services that were right for me.
8. The location of services was convenient for me.
9. Services were available at times that were convenient for me.
10. I got the help I wanted.
11. I got as much help as I needed.
12. Staff treated me with respect.
13. Staff respected my religious/spiritual beliefs.
14. Staff spoke with me in a way that I understood.
15. Staff were sensitive to my cultural/ethnic background.
As a result of the services I received:
 
16. I am better at handling daily life.
17. I get along better with family members.
18. I get along better with friends and other people.
19. I am doing better in school and/or work.
20. I am able to cope better when things go wrong.
21. I am satisfied with my family life right now.
22. I am able to do things better that I want to do.
For the following questions, please answer for your relationships with persons other than your mental health provider(s). As a result of the services I received:
 
23. I know people who will listen and understand me when I need to talk.
 
24. I have people with whom I am comfortable talking about my problem(s).
 
25. In a crisis, I would have the support I need from family or friends.
 
26. I have people with whom I can do enjoyable things.
Please tell us a little more about the services you received and how you are doing.
27. Are you currently receiving services?
28. About how long have you received mental health or co-occurring behavioral health services?
33. Are you currently living with one or both of your parents?
34. Please check all the places you have lived in the last year.  
35. In the last year, did you see a medical doctor or other health care professional for a check-up or because you were not feeling well?
 
36. Are you taking medication for emotional/behavioral health needs?
Did your doctor or other health care professional tell you about possible side effects of your medication?  
Since you began receiving mental health services, have you been arrested by the police?
 
Were you arrested in the year prior to receiving mental health services?
Since you began receiving mental health services, have your encounters with the police
 
Have you been expelled or suspended since beginning mental health services?
Were you expelled or suspended in the year before receiving mental health services?
37. Since starting to receive mental health services, the number of days you were in school is
Please share the reason you checked "Does not apply" about number of days you were in school.
Were you arrested during the last 12 months?
 
Were you arrested in the 12 months prior to that?
In the past year, have your encounters with the police 
Were you expelled or suspended in the last 12 months? 
Were you expelled or suspended during the 12 months prior to that?
Over the last year, the number of days you were in school is
Please select the reason you checked "Does not apply" about your number of days in school.
Please tell us a little more about yourself for statistical purposes.  
38. What is your race? Please mark all that apply.
39. Are either of your parents Hispanic or Latino?
40. Please share your age.
41. What sex were you assigned at birth?
42. How do you currently describe your gender?
43. Do you consider yourself part of the LGBTQIA+ community?
44. Do you have Medicaid insurance?
Do you have health insurance other than Medicaid?
This question requires a valid email address.