Skip survey header
Spanish (Mexico)

Accessibility Strategy Identified Needs Survey (Screen Reader Accessible)

Thank you for filling out this quick survey. Your answers will make our services better for seniors and people with disabilities.

This survey is part of a report called the Accessible Strategy Needs Assessment. "Key Takeaway" handouts that explain the report are also available at https://www.sfmta.com/projects/accessibility-strategy. You can refer to these as you fill out the survey.

You can read the report at https://www.SFMTA.com/AccessibilityAssessment. To ask a question or give feedback about the project, email us at AccessibilityStrategy@SFMTA.com. You can also let us know that you want updates about the project. 

You are not required to answer every question in this survey. You can choose to answer the questions that matter most to you.
1. Section 1: Streets
Our Streets projects make walking, parking, vehicle loading, and cycling easier and safer. We also make sure scooters and bikeshare are accessible.

Do you want to rank Street-related needs? *This question is required.
Streets Capital Projects
Streets Capital Projects build, improve, or maintain San Francisco’s streets.

Please rank your priorities for improving the accessibility of Streets Capital Projects from most to least important. 1 is most important, 6 is least important. Do not use the same number for multiple items. To rank the options, please enter a number in the text box to the left of each option. You do not need to rank every option. Note: for the following table each column is restricted to a single answer across all rows.
123456
Streets Policy and Planning
Streets Policies are the official rules and decisions we use to make our streets accessible.

Please rank your priorities for improving the accessibility of Streets Policy and Planning from most to least important. 1 is most important, 4 is least important. Do not use the same number for multiple items. To rank the options, please enter a number in the text box to the left of each option. You do not need to rank every option Note: for the following table each column is restricted to a single answer across all rows.
1234
2. Section 2: Muni
Muni is the transit division of the SFMTA. Muni runs the busses, street cars, light rail and cable cars in the city. This transit service is very important for people with disabilities and older adults.

Do you want to rank the importance of accessibility issues related to Muni? *This question is required.
Muni Capital Projects
Muni Capital Projects make Muni vehicles physically accessible to seniors and people with disabilities.

Please rank your priorities for Muni Capital Projects from most to least important. 1 is most important, 6 is least important. Do not use the same number for multiple items. To rank the options, please enter a number in the text box to the left of each option. You do not need to rank every option. Note: for the following table each column is restricted to a single answer across all rows.
123456
Muni Service Planning and Policy
Muni Service Policies are the rules and decisions we use to make Muni more accessible.

Please rank your priorities for Muni Service Planning and Policy from most to least important. 1 is most important, 5 is least important. Do not use the same number for multiple items. To rank the options, please enter a number in the text box to the left of each option. You do not need to rank every option. Note: for the following table each column is restricted to a single answer across all rows.
12345
3. Section 3: Paratransit
SF Paratransit is public transportation for people who can’t use Muni on their own. We offer van trips for shopping and recreation, taxi discounts and other programs.

Do you want to rank the importance of accessibility issues related to San Francisco paratransit? *This question is required.
Paratransit Mobility Management
Our Mobility Management Center can help you find the right transportation service.

Please rank your priorities for Paratransit Mobility Management from most to least important. 1 is most important, 5 is least important. Do not use the same number for multiple items. To rank the options, please enter a number in the text box to the left of each option. You do not need to rank every option Note: for the following table each column is restricted to a single answer across all rows.
1234
Paratransit Capital Projects
Paratransit Capital Projects make paratransit vehicles physically accessible to seniors and people with disabilities.

Please rank your priorities for Paratransit Capital Projects from most to least important. 1 is most important, 3 is least important. Do not use the same number for multiple items. To rank the options, please enter a number in the text box to the left of each option. You do not need to rank every option Note: for the following table each column is restricted to a single answer across all rows.
123
Paratransit Financial Needs
Paratransit Financial Needs are the ways we keep paratransit affordable for our customers.

Please rank your priorities for Paratransit Financial Needs from most to least important. 1 is most important, 4 is least important. Do not use the same number for multiple items. To rank the options, please enter a number in the text box to the left of each option. You do not need to rank every option Note: for the following table each column is restricted to a single answer across all rows.
1234
Paratransit Eligibility and Enrollment
Our Paratransit eligibility and enrollment processes make it easy for you to sign up for the right paratransit service.

Please rank your priorities for Paratransit Eligibility and Enrollment from most to least important. 1 is most important, 4 is least important. Do not use the same number for multiple items. You do not need to rank every option. Note: for the following table each column is restricted to a single answer across all rows.
1234
Paratransit Service Performance
Paratransit Service Performance is the way we test our paratransit services.

Please rank your priorities for Paratransit Service Performance from most to least important. 1 is most important, 4 is least important. Do not use the same number for multiple items. To rank the options, please enter a number in the text box to the left of each option. You do not need to rank every option. Note: for the following table each column is restricted to a single answer across all rows.
1234
4. Section 4: Taxis
All San Francisco taxis take part in the SF Paratransit Program. Many San Francisco taxis also have ramps for people who use wheelchairs.

Do you want to rank the importance of accessibility issues related to San Francisco taxis?
Taxi Services
Taxis are an easy and accessible way to get around the city at your  convenience

Please rank your priorities for Taxis from most to least important. 1 is most important, 3 is least important. Do not use the same number for multiple items. To rank the options, please enter a number in the text box to the left of each option. You do not need to rank every option Note: for the following table each column is restricted to a single answer across all rows.
123