IFLA Public Libraries Guidelines Survey 2025

The IFLA Public Library Service Guidelines were last updated in 2010 and aimed “to provide assistance to library and information professionals in most situations, to assist them in better developing effective services, relevant collections, and accessible formats within the context and requirements of the local community.”

The IFLA Public Libraries and Metropolitan Libraries Sections have come together to review the IFLA Public Library Service Guidelines. We want your feedback to inform the review of these guidelines to ensure they are up to date, relevant and useful.

In 2022, we updated the IFLA-UNESCO Public Library Manifesto and now seek to ensure the IFLA Public Library Service Guidelines are aligned.

Please complete the following survey to assist with the review of the Guidelines.

1. Have you ever heard of the IFLA Public Library Service Guidelines? *This question is required.

2. If you answered yes to Q1:

Please share any examples of your use of the Guidelines.
for example to advocate for your library or the profession of librarianship?

3. What do you think is the purpose of a set of IFLA Public Library Service Guidelines? *This question is required.

4. How well do the current IFLA Public Library Service Guidelines reflect the needs and priorities of your library?

Not at all well	Quite well	Moderately well	Well	Very well
Not at all well	Quite well	Moderately well	Well	Very well

5. Which parts of the IFLA Public Library Service Guidelines do you find particularly helpful or useful?

6. Which areas of the Guidelines do you find lacking or could be improved?

7. Do you have Public Library Service Standards or set of Guidelines in your country? *This question is required.

8. If you answered “Yes” to question 7. please provide a link to those guidelines.

9. Who do you think would be the audience for the IFLA Public Library Service Guidelines?

Library managers
Library Associations
Voluntary Groups
Other - Write In (Required) Please enter an 'other' value for this selection. * This question is required.

10. Which of the following topics would you like addressed in the revised IFLA Public Library Service Guidelines?

Mission and Purposes of the public library
The recommended Legal Framework for public library services
Inclusion, Diversity & aligning services to local community needs
Literacy, Learning and Creativity
Freedom to Read & Collection Frameworks
Management, Marketing & Human Resources
Other - Write In (Required) Please enter an 'other' value for this selection. * This question is required.

12. In which type of library do you work

Public
Academic
Special
Library Association
Other - Write In (Required) Please enter an 'other' value for this selection. * This question is required.

13. What is your role in the Library?