GlobalPost Claim Form

Shippers can use this form to file a claim for international shipments that are either lost, damaged or incomplete, and have a shipping service that includes a GlobalPost tracking event to the final destination.

Please read the below instructions prior to filling out this form:

Do not include the shipping cost when filling in the “Claim Amount” field. If the claim is approved, the shipping cost will be added to your total payment.
Please do not submit claims for lost packages before 30 days after the shipment date.
Claims for damage can be submitted at any time.
All claims must be submitted within 90 days after the shipment date.
Claims can take up to 3 weeks to be processed. Please contact GlobalPost directly if you have not received a response to your claim within 3 weeks.

1. Shipper's Name: *This question is required.

First Name
Last Name

2. Shipper's Email *This question is required. This question requires a valid email address.

3. Select claim type *This question is required.

4. Tracking Number *This question is required.

5. Shipment Date *This question is required. This question requires a valid date format of MM/DD/YYYY.

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6. Claim Amount *This question is required. This question requires a valid currency format.

7. Upload photo of damage: *This question is required.

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