To start your DHL Express with Stamps.com claim for a lost or damaged package, complete the form. To avoid any delays in processing your claim, please provide all required information and include photos of damaged item (if applicable). Providing all the documents will allow for resolution of most claims within 30 calendar days.
DHL Express reserves the right to inspect, re-inspect, or salvage any shipment of any value when evaluating or resolving a claim. Therefore, all packaging and contents must always be retained until the claim is concluded. All inspections should be done at the original delivery location. Failure by the consignee to retain the original shipment and packaging at the original delivery location or the failure to make said items available for inspection or retrieval as needed may invalidate the claim.
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This question requires a valid date format of MM/DD/YYYY.