In an era of ceaseless change, ever-evolving market dynamics, and an unrelenting demand for progress, the traditional pace of value creation is no longer enough. Creating accelerated value has become paramount for business leaders.
The Everest Group Key Issues 2024 study captures the pulse of IT-BP industry leaders across the globe to uncover major concerns, expectations, and trends for 2024 and how they plan to drive accelerated value through global services in 2024.
What’s in it for you?We will provide you complimentary access to Everest Group's Key Issues 2024 webinar, where our experts will share results from the survey. The insights will help you understand the market going into 2024 and position yourself and your teams to plan and align goals and succeed in 2024.
Our research will include insights into themes such as:
- Top business challenges and priorities for 2024
- The global services outlook for 2024
- Sourcing spend, sourcing strategy (in-house vs. outsource), and service delivery locations
- Enterprise satisfaction with, and key expectations from, service providers
- Expected changes to outsourcing bill rates and average deal tenure
- Priority digital and next-generation capabilities
- The impact of generative AI
Survey time and access
The survey will take about 15 minutes to complete and does not require you to search out or collate any data; please simply use your best judgment in responding to the questions.
We anticipate that you will be able to complete the survey in one sitting, but if you are unable to do so, please click “
Save and continue later” at the top right of the survey screen. You will receive an email with a unique link to finish the survey. When you are ready to continue, you can click the link, and the survey will resume where you left off. If you do not receive the email, please check your spam/junk mailbox.
We recommend you to access the survey on laptop or desktop, instead of mobile phone, for better user experience.
Confidentiality pledge
We value your input and are committed to the confidentiality of your responses. We will only use your responses for aggregated analyses and will not disclose your answers or your identity in any form to any individual/organization or publicly.