Energy-Saving Kit Survey

Thank you for your recent participation in the energy-saving kit offering from ComEd. We hope you are enjoying your products. Please take a few minutes to complete this brief survey to tell us about your experience.

1. How did you find out about the energy-saving kits offering? (Select all that apply) *This question is required.

Community Action Agency/community-based organization
Digital advertisement
Email
Event
Food bank
Utility
Referral/word of mouth
Don't know
Other (specify) Please enter an 'other' value for this selection. * This question is required.

2. Which product(s) do you feel is/are most beneficial to helping you save money and energy? Why? *This question is required.

3. Using a scale of 1, strongly disagree, to 5, strongly agree, please rate your level of agreement to the following statements: *This question is required.

Space Cell	1 - Strongly disagree	2 - Disagree	3 - Neutral	4 - Agree	5 - Strongly agree
I found my experience with the energy-saving kit positive.	I found my experience with the energy-saving kit positive.: 1 - Strongly disagree	I found my experience with the energy-saving kit positive.: 2 - Disagree	I found my experience with the energy-saving kit positive.: 3 - Neutral	I found my experience with the energy-saving kit positive.: 4 - Agree	I found my experience with the energy-saving kit positive.: 5 - Strongly agree
The process of ordering and receiving the kit was easy.	The process of ordering and receiving the kit was easy.: 1 - Strongly disagree	The process of ordering and receiving the kit was easy.: 2 - Disagree	The process of ordering and receiving the kit was easy.: 3 - Neutral	The process of ordering and receiving the kit was easy.: 4 - Agree	The process of ordering and receiving the kit was easy.: 5 - Strongly agree
The online installation and instructional materials were valuable.	The online installation and instructional materials were valuable.: 1 - Strongly disagree	The online installation and instructional materials were valuable.: 2 - Disagree	The online installation and instructional materials were valuable.: 3 - Neutral	The online installation and instructional materials were valuable.: 4 - Agree	The online installation and instructional materials were valuable.: 5 - Strongly agree
Overall, I am satisfied with the energy-saving products provided.	Overall, I am satisfied with the energy-saving products provided.: 1 - Strongly disagree	Overall, I am satisfied with the energy-saving products provided.: 2 - Disagree	Overall, I am satisfied with the energy-saving products provided.: 3 - Neutral	Overall, I am satisfied with the energy-saving products provided.: 4 - Agree	Overall, I am satisfied with the energy-saving products provided.: 5 - Strongly agree
I plan to look for more ways to save money and energy in my home.	I plan to look for more ways to save money and energy in my home.: 1 - Strongly disagree	I plan to look for more ways to save money and energy in my home.: 2 - Disagree	I plan to look for more ways to save money and energy in my home.: 3 - Neutral	I plan to look for more ways to save money and energy in my home.: 4 - Agree	I plan to look for more ways to save money and energy in my home.: 5 - Strongly agree
I would recommend this offering to a friend or family member.	I would recommend this offering to a friend or family member.: 1 - Strongly disagree	I would recommend this offering to a friend or family member.: 2 - Disagree	I would recommend this offering to a friend or family member.: 3 - Neutral	I would recommend this offering to a friend or family member.: 4 - Agree	I would recommend this offering to a friend or family member.: 5 - Strongly agree

4. Have you installed the products in your energy-saving kit? *This question is required.

Was the product installation process clearly explained and easy to follow? *This question is required.

Please enter an 'other' value for this selection. * This question is required.

If not, please indicate why you have not installed these items: (Select one)

Need help installing or using your products? Call our trained representatives at 888-906-0161 (M-F, 8am – 4pm Central).

5. Please provide any additional feedback or comments you may have about the energy-saving kit you received. (Please be as specific as possible) *This question is required.

6. ComEd occasionally quotes customer comments in our communications such as website content and printed materials. Do we have your permission to use any comments you provided in this survey, along with your first name and last initial, in the future?

If yes, please provide your first name and last initial (e.g., John D.)

7. Email address (optional) This question requires a valid email address.

8. Yes, I want to receive emails from the utilities about other ways to save money and energy. By checking the box, I understand the utilities will not share my information with any third party, and I can unsubscribe at any time.

Energy-Saving Kit Survey - ComEd