Knox Public Health Agency Wide Customer Service

The questions below are for anyone who has recently interacted with the Health Department either in person, by mail, over-the-phone, or by email. Please help us serve you better by answering the questions as best you can. We value your opinion and appreciate your comments. All comments are anonymous. THANK YOU!

1. Overall, how was your visit with us today?

2. If you answered "not good" or "bad" would you please share what we could have done for better for you today?

3. Did you feel welcomed and safe in our facilities?

Please enter an 'other' value for this selection.

4. What is your level of satisfaction with the following?

5. What service of division did you recently interact with at the Knox County Health Department?

Community Health Center (Medical, Dental, Counseling services)
Dental Clinic
Birth & Death Records
Women, Infants, and Children (WIC)
Environmental Health
Planning, Education, & Promotions (Car Seats, Creating Health Communities, Smoking Cessation, KSAAT, School Education)
Public Health Outreach (Communicable Disease, Home Visiting, CMH, Immunizations)
Administrative Services/Billing
Other (if applicable, please indicate employee position or name) Please enter an 'other' value for this selection.

6. How did you hear about our services?

7. Please leave any additional comments or suggestions on how we can improve to better serve you below.

That's it! - Thank you for taking the time to give us some feedback on you interaction with our agency. We value you opinion and appreciate your comments. Please feel free to complete a new survey each time you have a new interaction with Knox Public Health.

Knox Public Health Agency Wide Customer Service

How are we doing?