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Customer Survey - REDO Person C

Thank you for taking our survey

Your views are very important to us, and we would be delighted if you’d spare a few moments to share your thoughts. It helps to ensure that we are continuing to deliver the same great products and service you expect from Jigsaw. Please note we are unable to reply to any specific feedback from this survey. 


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3. How would you describe your style? Please tick all that apply:
4. On a scale of 0-10, where 0 is not likely at all and 10 is extremely likely, and based on you experience with Jigsaw, how likely would you be to recommend Jigsaw to a friend or colleague?
Not likely at all
Extremely likely
We’d love to know a little bit more about what is important to you when you are choosing a brand to shop with:
5. Please pick from the list below the phrases  that are most important to you when deciding which brands to shop at – please tick all that apply.
6. Please pick from the list below the phrases that are most important to you when describing Jigsaw – please tick all that apply.
We’d love to know a little bit more about what you think of our Loyalty scheme and what is important to you.
7. What do you think of the current Jigsaw+ loyalty scheme?  
8. Assign each of the following potential benefits a rank according to how much you value them:

1. Value Highly
2. Value Moderately
3. Indifferent
 
Space Cell Value HighlyValue ModeratelyIndifferent
Exclusive discounts
A free gift every season
Pre-order selected products
Member only products
Free delivery and returns
Free repair service
Personal styling appointments
Early access to sales and collections
Invitations to special events
3rd party benefits (e.g. magazine subscriptions, tickets to exhibitions)