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June 2023 Monthly Mission Shortcut

Complete the mission shortcut between June 5, 2023, and June 30, 2023 to be entered to win an LED SMART Desk Lamp! 

Shortcut Steps

  1. Go here to download a 30-day trial of the SolarWinds Service Desk. Activate your account using the email you receive. Review the setup guide for SWSD here.
    NOTE: Check your Junk/Spam folder if you do not see the activation email in your Inbox

  2. Use the Administrator Setup Guide documentation for Service Portal and customization. 

  3. Access the Portal Designer by selecting Setup > Global Settings > Service Portal and clicking the button Open Designer. 

  4. Change the titles of the three small widgets or add any other customization you want to make. Get creative! 

  5. Once you have modified the Portal, click Save in top right and Publish in the top right. 

  6. Take a screenshot of the modified Service Desk Portal, including the URL in the browser, and upload it. 
     
    Pro Tip: Users can flip back and forth between the Portal and Technician Platform by left-clicking their initials in the top right of the Service Desk and choosing “Go to Portal View” or “Back to Platform.” This is a quick way to view your Portal changes. 

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