Milwaukee Downtown (BID 21) Strategic Plan Survey

Welcome to the Milwaukee Downtown, Business Improvement District (BID 21) Strategic Plan Survey! Thank you for taking the time to help make sure Downtown Milwaukee is a walkable, safe, welcoming, and prosperous destination for years to come. Milwaukee Downtown is in the process of creating a Strategic Plan for the next five years. The Strategic Plan will identify the priorities for the organization and its members, as well as how Milwaukee Downtown can best advance the overarching goals of Connecting MKE-Downtown Plan 2040. Milwaukee Downtown needs your help to ensure that the organization provides the right mix of high quality programs, projects, and resources to enhance the economic, social, and cultural vibrancy of Downtown Milwaukee.

1. How do you associate with Downtown Milwaukee? (select all that apply)

I live and work Downtown
I work Downtown or my business is located Downtown
I live Downtown
I visit Downtown

Your response to the following questions helps us understand who we have reached in the community.

Although the categories listed below may not represent your full identity or use the language you prefer, for the purpose of this survey, please indicate which option(s) best describe you.

2. How old are you?

3. How do you prefer to self-identify?

Please enter an 'other' value for this selection.

4. Are you of Hispanic, Latino, or of Spanish origin?

5. How would you describe yourself?

6. How often do you visit Downtown?

Please enter an 'other' value for this selection.

6. How would you rate Downtown Milwaukee as a place to visit? (select one)

6. What would make it a viable option to live or work Downtown?

6. What could make it better?

6. How do you typically travel to and from Downtown? (select as many as applicable)

6. How would you rate Downtown Milwaukee as a place to live? (select one)

6. What would make it a viable option to work Downtown?

6. What would make it better?

6. Why do you choose to live in Downtown Milwaukee? (select as many as applicable)

Close to restaurants, services, and entertainment
Urban lifestyle
Close to work
Affordable
Friends/family
Access to transportation alternatives
Access to Lakefront and parks
Other - Write In Please enter an 'other' value for this selection.

6. Where do you live in relation to your work? (select one)

6. How do you typically travel to and from where you need to go? (select as many as applicable)

6. Please indicate your industry

6. What business are you affiliated with?

6. Select your top three (3) amenities you would like to see Downtown that don’t currently exist.

6. How would you rate Downtown Milwaukee as a place to work? (select one)

6. What would make it a viable option to live Downtown?

6. What would make it better?

6. What do you wish there was more of in Downtown? (Select as many as applicable)

6. How would you rate the quality of BID communications as they relate to your business and/or interest in Downtown Milwaukee? (select one)

6. I know more than I need to know about Downtown trends, businesses, and happenings because

6. To your knowledge, which BID-led events have you participated in and/or encourage staff to attend? (select all that apply)

Downtown Dining Week
Downtown Employee Appreciation Week
Milwaukee Holiday Lights Festival
Taste & Toast
HYBYCOZO, Pop's Pumpkin Patch, or other activities
I/We do not participate in any of the events
Other Downtown events that I/we promote and attend - Write In Please enter an 'other' value for this selection.

6. What are the biggest concerns for businesses in Downtown Milwaukee? (select all that apply)

6. What keeps you from living Downtown? (select all that apply)

I do live downtown
Affordability- housing and living expenses are too high
Access- I can't find the things I need close by
Atmosphere- I don't feel welcome
Safety- I don't feel safe
Transit- I can't get to where I need to go easily
Play- there is not enough green space to enjoy or events to attend
Education- there are few or no choices for my kids to go to school
Other - Write In Please enter an 'other' value for this selection.

6. What are the things you can't find close by?

6. What would you need to feel welcomed?

6. What would you need to feel safe?

6. What needs to be improved when it comes to transit? (select all that apply)

Better sidewalks
Accessible routes
More direct and easier pedestrian and bicycle routes between my home and work
Other - Write In Please enter an 'other' value for this selection.

6. What typical activities do you participate in? (Select as many as applicable)

6. What large multi-day events?

6. What smaller community events?

6. What attractions?

6. How do you typically learn about Downtown happenings or events? (select as many as applicable)

6. What amenities would you like to see Downtown that don't currently exist? (select all that apply)

6. The Clean Sweep Ambassador Team (CSA) and Graffiti Removal Team cares for all 150 blocks of the BID 21 area. Have you noticed any consistent areas of concern that these teams can focus on?

6. Is there any specific area in mind that could feel cleaner or better-cared for?

6. The Downtown Milwaukee Public Service Ambassadors (PSA) are dedicated to keeping the downtown clean, safe, and friendly. Have you ever encountered or interacted with a member of the PSA crew?

6. What did they help you with and how did it go?

6. The Downtown Plan 2040 identified seven (7) Catalytic Projects for the Downtown. Please choose the 3 projects you are most excited for and feel that BID 21 could effectively support

Water Street Entertainment District
Performing Arts Center Parking Garage Redevelopment
Public Museum & State Office Building Redevelopment at MacArthur Square
Public Space Management Organization for Parks & Gathering Spaces
I-794 Corridor & Clybourn Street
Streetcar Extensions
6th Street Complete Street

6. The Downtown Plan 2040 also identified Strategic Action Items for the BID as a lead or supporting agency. We need your help prioritizing them. Vote below on your top three Strategic Action Items that you would like the BID to allocate resources to. (select three)

6. Milwaukee Downtown currently has 5 focus areas that staff time and resources are devoted to. Please indicate your level of support of each of them below:

	I support a stronger or more expanded level of effort for this area	I support the current level of effort for this area	I do not think effort needs to go to this area
		I support the current level of effort for this area	I do not think effort needs to go to this area	Core Programs: Keeping Downtown Milwaukee clean, safe, and healthy through the Public Service Ambassadors, Clean Sweep Ambassadors, Graffiti Removal Team, Landscape Crew, Homeless Outreach, and Community Intervention Teams.	Core Programs: Keeping Downtown Milwaukee clean, safe, and healthy through the Public Service Ambassadors, Clean Sweep Ambassadors, Graffiti Removal Team, Landscape Crew, Homeless Outreach, and Community Intervention Teams.: I support a stronger or more expanded level of effort for this area: I support a stronger or more expanded level of effort for this area	Core Programs: Keeping Downtown Milwaukee clean, safe, and healthy through the Public Service Ambassadors, Clean Sweep Ambassadors, Graffiti Removal Team, Landscape Crew, Homeless Outreach, and Community Intervention Teams.: I support the current level of effort for this area: I support the current level of effort for this area	Core Programs: Keeping Downtown Milwaukee clean, safe, and healthy through the Public Service Ambassadors, Clean Sweep Ambassadors, Graffiti Removal Team, Landscape Crew, Homeless Outreach, and Community Intervention Teams.: I do not think effort needs to go to this area: I do not think effort needs to go to this area
Events and Marketing: Supporting and promoting events that define Downtown as a destination by highlighting the unique things to see and experience like Downtown Dining Week, the Holiday Lights Special, and Downtown Employee Appreciation Week through social media, public relations, and various marketing campaigns.	Events and Marketing: Supporting and promoting events that define Downtown as a destination by highlighting the unique things to see and experience like Downtown Dining Week, the Holiday Lights Special, and Downtown Employee Appreciation Week through social media, public relations, and various marketing campaigns. : I support a stronger or more expanded level of effort for this area: I support a stronger or more expanded level of effort for this area	Events and Marketing: Supporting and promoting events that define Downtown as a destination by highlighting the unique things to see and experience like Downtown Dining Week, the Holiday Lights Special, and Downtown Employee Appreciation Week through social media, public relations, and various marketing campaigns. : I support the current level of effort for this area: I support the current level of effort for this area	Events and Marketing: Supporting and promoting events that define Downtown as a destination by highlighting the unique things to see and experience like Downtown Dining Week, the Holiday Lights Special, and Downtown Employee Appreciation Week through social media, public relations, and various marketing campaigns. : I do not think effort needs to go to this area: I do not think effort needs to go to this area
Economic Development: Attracting growth and investment by packaging and pitching Downtown’s competitive advantages, collecting and disseminating market research to prospects, showcasing commercial properties and development opportunities, utilizing incentive tools such as the Business Development Loan Pool, supporting the nighttime economy and assisting businesses of all sizes address their needs.	Economic Development: Attracting growth and investment by packaging and pitching Downtown’s competitive advantages, collecting and disseminating market research to prospects, showcasing commercial properties and development opportunities, utilizing incentive tools such as the Business Development Loan Pool, supporting the nighttime economy and assisting businesses of all sizes address their needs.: I support a stronger or more expanded level of effort for this area: I support a stronger or more expanded level of effort for this area	Economic Development: Attracting growth and investment by packaging and pitching Downtown’s competitive advantages, collecting and disseminating market research to prospects, showcasing commercial properties and development opportunities, utilizing incentive tools such as the Business Development Loan Pool, supporting the nighttime economy and assisting businesses of all sizes address their needs.: I support the current level of effort for this area: I support the current level of effort for this area	Economic Development: Attracting growth and investment by packaging and pitching Downtown’s competitive advantages, collecting and disseminating market research to prospects, showcasing commercial properties and development opportunities, utilizing incentive tools such as the Business Development Loan Pool, supporting the nighttime economy and assisting businesses of all sizes address their needs.: I do not think effort needs to go to this area: I do not think effort needs to go to this area
Placemaking: Contributing actively to creating distinct and unique experiences in Downtown through public art, reactivating public spaces and streets through programs and projects like Reimagine Red Arrow Park, Summer in the City, Tunes @ Noon, and a variety of pop-up events.	Placemaking: Contributing actively to creating distinct and unique experiences in Downtown through public art, reactivating public spaces and streets through programs and projects like Reimagine Red Arrow Park, Summer in the City, Tunes @ Noon, and a variety of pop-up events. : I support a stronger or more expanded level of effort for this area: I support a stronger or more expanded level of effort for this area	Placemaking: Contributing actively to creating distinct and unique experiences in Downtown through public art, reactivating public spaces and streets through programs and projects like Reimagine Red Arrow Park, Summer in the City, Tunes @ Noon, and a variety of pop-up events. : I support the current level of effort for this area: I support the current level of effort for this area	Placemaking: Contributing actively to creating distinct and unique experiences in Downtown through public art, reactivating public spaces and streets through programs and projects like Reimagine Red Arrow Park, Summer in the City, Tunes @ Noon, and a variety of pop-up events. : I do not think effort needs to go to this area: I do not think effort needs to go to this area
Quality of Life: Ensuring that Downtown employers, property owners, residents and workers have high quality programs and activities that address their needs.	Quality of Life: Ensuring that Downtown employers, property owners, residents and workers have high quality programs and activities that address their needs.: I support a stronger or more expanded level of effort for this area: I support a stronger or more expanded level of effort for this area	Quality of Life: Ensuring that Downtown employers, property owners, residents and workers have high quality programs and activities that address their needs.: I support the current level of effort for this area: I support the current level of effort for this area	Quality of Life: Ensuring that Downtown employers, property owners, residents and workers have high quality programs and activities that address their needs.: I do not think effort needs to go to this area: I do not think effort needs to go to this area

6. What else would you like to see Milwaukee Downtown do, if anything?

6. What are one to three things you would like to see Downtown become in the next 5-10 years?