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UPS from Stamps.com Form

UPS from Stamps.com

Please fill out all fields below for UPS from Stamps.com inquiry.
Partially filled out claim forms cannot be processed.
If there is an issue with your submitted claim form, you will be notified via email
 
This question requires a valid date format of MM/DD/YYYY.
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(This will help us link your inquiry to your Stamps.com Support ticket) This question requires a valid email address.
This may be your fax, preferred contact email, or the same email address as the one associated with your account.
UPS charges a fee to reroute shipments. That fee will be deducted from your Stamps balance. Do you still want to reroute this shipment? 
Please provide the new address where you want to reroute the shipment.
For this shipment reroute, do you want to use UPS Hold for Pickup?If so, UPS will hold the shipment at the nearest access point.
This question requires a valid number format.
Return to Sender: Do you want to add the option to Return to Sender? *This question is required.
Are both the contents and packaging available for inspection as they were delivered? *This question is required.

Please select repair items or replace items:

*This question is required.
(size, brand, color, model number, etc.)
Complete and Detailed Description of the Missing or Damaged Merchandise. Be as specific as possible when providing merchandise descriptions, including but not limited to, product name, brand name, serial numbers, size, color, and quantity. *This question is required.(All fields are required.  Enter 'NA' when not applicable.)
Did the package contain personal medical items? *This question is required.
Has a replacement package been shipped? *This question is required.
Do you plan on shipping a replacement package? *This question is required.
Do you have pictures of the damaged item? *This question is required.
Please upload seven specific photos. 1 of 7: 

For this first file, upload a photo showing the damaged merchandise, inside the original box, with all of the original cushioning

Maximum upload size of 1MB per file and a maximum of 1 file

*This question is required.The picture should show the placement of the merchandise and packaging inside the box.
2 of 7:
Upload a photo of the packaging material used inside box (e.g. bubble wrap, Styrofoam peanuts, cardboard dividers, etc.) 
Maximum upload size of 1MB per file and a maximum of 1 file *This question is required.
3 of 7:
Upload a close-up photo of the shipping label with tracking number (please zoom in enough to read the tracking number which usually begins with 1Z).
Maximum upload size of 1MB per file and a maximum of 1 file *This question is required.
4 of 7:
Upload a close-up photo of the box manufacturer’s certificate (BMC), if available. The BMC is a round stamp that details either the bursting strength of the box or the edge crush rating of the box. The BMC is generally found on at bottom flap on the outside of the corrugated cardboard box.

*This question is required.Maximum upload size of 1MB per file and a maximum of 1 file
5 of 7: 
Upload two photos. Their combined views will display all six sides of the package.

This first photo should display the top and two sides of the package.

*This question is required.Maximum upload size of 1MB per file and a maximum of 1 file for each
6 of 7:
Second of the two photos displaying all six sides of the package.
This second photo should display the bottom and the two sides of the package opposite from the first photo.

*This question is required.Maximum upload size of 1MB
7 of 7:
Upload a photo of dimensions of the box including the package height, length, and width provided in the body of the email. *This question is required.Maximum upload size of 1MB
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