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April 2023 Poll - Hanover Insurance Group

How are you managing the current insurance market?

1. What type of business does your agency leverage carrier customer service center support for? Select all that apply:
2. Which option(s) describes your agency’s use of carrier customer service centers? Select all that apply:
3. Looking forward to the next year, what is your top concern in meeting the needs of your customers?
4. Aside from pricing adjustments, what is the #1 thing you need from your carrier partners to be successful for the foreseeable future?
5. In the current market, what's your primary focus for providing value to your customers?
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