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A+ Practice Quiz: 220-1101 Quiz 19

Enjoy the following 10 question quiz from GoCertify

1. As you arrive on-site at a customer's place of business, you go to the front desk and ask for Mr. Magorium, the head of the IT department. Mr. Magorium meets you, introduces himself as Edward, and escorts you to the printer, which is jammed.

After you fix the printer, the existing print job completes. As the paper comes out, you notice that one of them is marked confidential and has to do with an upcoming merger. You go to Mr. Magorium's and say, "Hi Edward, your printer is fixed and working perfectly."

Mr. Magorium then escorts you off the premises. When you get home that evening, you tell your spouse about the merger document you saw. The next day, you call Mr. Magorium to verify that the printer is still functioning properly.

Which of the following professionalism principles is the technician failing to follow?
2. You are removing screws within a computer, but several have fallen into places you can't reach. Which tool would help retrieve the small screws?
3. Which tool would be the best choice for removing and replacing the motherboard BIOS chip?
4. You are providing telephone support for a user who is trying to connect a computer to a projector. You know that the projector only has a VGA port.

How would you describe the connector that the user should look for?
5. Upon reviewing the specifications for a motherboard, you find that the motherboard uses a 1155 CPU socket. Which of the following manufacturers' CPUs can you use for this motherboard?
6. Where do you install the heat sink and fan once you insert the CPU into the motherboard socket?
7. Which action is recommended to minimize the effect of scratches when wiping a disc to clean it?
8. Jessica is concerned about losing data due to a hard disk failure. Her computer will only support a maximum of three disks. To protect her data, she has decided to use RAID (Redundant Array of Independent Disks).

Which of the following RAID types would give Jessica the BEST mirrored data protection?
9. A group of workers in an office space communicate with each other on their smartphones and tablet devices through an ad hoc network linked using Bluetooth technology protocols.

Which of the following network types is in use?
10. Which of the following network components is responsible for converting digital data into a signal that can be transmitted?
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