OAQDA Customer Satisfaction Survey

2. How did you find out about OAQDA? (Choose all that apply.) *This question is required.

• Vendor
• Community Leader
• Outreach from OAQDA
• Social Media
• Word of Mouth
• Other - Write In Please enter an 'other' value for this selection.

3. How would you rate your overall experience with OAQDA? (1 being the worst and 5 being the best.) *This question is required.

1	2	3	4	5
1	2	3	4	5

4. How would you rate the overall customer service you received from the OAQDA staff? (1 being the worst and 5 being the best.) *This question is required.

1	2	3	4	5
1	2	3	4	5

5. How would you rate the application process? (1 being the most difficult and 5 being the easiest.) *This question is required.

1	2	3	4	5
1	2	3	4	5

6. Rate the impact or benefit that OAQDA financing had in improving the viability of your project. (1 being not much at all and 5 being the most significant.) *This question is required.

1	2	3	4	5
1	2	3	4	5

7. In regards to the above question, how did OAQDA financing improve the viability of your project? (Choose all that apply.) *This question is required.

• More Favorable Loan Terms
• Reducing Upfront Capital Needs
• Expanding Business Operations
• Improved Cash Flow
• Other - Write In Please enter an 'other' value for this selection.

8. How likely are you to recommend OAQDA to another business? (1 being not at all likely and 5 being extremely likely.) *This question is required.

1	2	3	4	5
1	2	3	4	5

9. Why did you choose to work with OAQDA? (Choose all that apply.) *This question is required.

• Financial Benefits (Tax Exemptions, Energy Savings, Increased Cash Flow)
• Supports Business Expansion Plans
• Environmental Benefits
• Complying with the Clean Air Act
• Job Impact (New/Retained Positions)
• Public Health Benefits to the Community
• Sustainably-Focused Investors
• Other - Write In Please enter an 'other' value for this selection.

10. Does your company have the desire to pursue other sustainable improvements, such as installing energy efficiency technologies (e.g. windows, insulation, lighting) and/or solar generation systems? *This question is required.

• Yes (Please explain.) Please enter an 'other' value for this selection.
• No

11. Do you plan to work with OAQDA for future projects? If so, please describe. *This question is required.

• Yes (Please explain.) Please enter an 'other' value for this selection.
• No

12. Are you incorporating sustainability into your company’s mission, value and goals?  *This question is required.

• Yes (Please explain.) Please enter an 'other' value for this selection.
• No