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2023 Customer Satisfaction Survey

1. What was the nature of your most recent contact with ENSTAR? *This question is required.
2. Your most recent contact with ENSTAR was: *This question is required.
3. Your last ENSTAR payment was made by: *This question is required.
4. Based on your most recent correspondence with an ENSTAR representative, was the experience professional and proficient? *This question is required.
5. During your most recent contact with ENSTAR's Customer Service, did the representative complete your request or answer all your questions and/or concerns? *This question is required.
6. How would you rate your most recent customer service experience with ENSTAR? *This question is required.
9. Did you know that natural gas is odorless, therefore an additive is added that make it smell like rotten eggs?
10. Did you know that 811 is a free service and may save you money due to damaged utility lines and pipes?