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Feedback Survey

1. How did you learn about mcnichols.com?

Please enter an 'other' value for this selection.

2. Overall, how would you rate your experience using mcnichols.com?

Please provide us with specific feedback on your overall experience below.

3. How often do you visit mcnichols.com to research product information and/or purchase McNICHOLS® Hole Products?

Space Cell	First Time	Daily	Weekly	Monthly	Quarterly	Semi-Annually	Annually
Research Product Information	Research Product Information: First Time	Research Product Information: Daily	Research Product Information: Weekly	Research Product Information: Monthly	Research Product Information: Quarterly	Research Product Information: Semi-Annually	Research Product Information: Annually
Purchase McNICHOLS® Hole Products	Purchase McNICHOLS® Hole Products: First Time	Purchase McNICHOLS® Hole Products: Daily	Purchase McNICHOLS® Hole Products: Weekly	Purchase McNICHOLS® Hole Products: Monthly	Purchase McNICHOLS® Hole Products: Quarterly	Purchase McNICHOLS® Hole Products: Semi-Annually	Purchase McNICHOLS® Hole Products: Annually

4. How would you rate the following aspects of your online experience?

Space Cell	Excellent	Very Good	Good	Fair	Poor	Does Not Apply
Clarity of Product Information	Clarity of Product Information: Excellent	Clarity of Product Information: Very Good	Clarity of Product Information: Good	Clarity of Product Information: Fair	Clarity of Product Information: Poor	Clarity of Product Information: Does Not Apply
Product Resource Tools	Product Resource Tools: Excellent	Product Resource Tools: Very Good	Product Resource Tools: Good	Product Resource Tools: Fair	Product Resource Tools: Poor	Product Resource Tools: Does Not Apply
Timeliness of Quote Request	Timeliness of Quote Request: Excellent	Timeliness of Quote Request: Very Good	Timeliness of Quote Request: Good	Timeliness of Quote Request: Fair	Timeliness of Quote Request: Poor	Timeliness of Quote Request: Does Not Apply
My Account Setup	My Account Setup: Excellent	My Account Setup: Very Good	My Account Setup: Good	My Account Setup: Fair	My Account Setup: Poor	My Account Setup: Does Not Apply
Communication	Communication: Excellent	Communication: Very Good	Communication: Good	Communication: Fair	Communication: Poor	Communication: Does Not Apply
Location Information	Location Information: Excellent	Location Information: Very Good	Location Information: Good	Location Information: Fair	Location Information: Poor	Location Information: Does Not Apply
Live Chat Support	Live Chat Support: Excellent	Live Chat Support: Very Good	Live Chat Support: Good	Live Chat Support: Fair	Live Chat Support: Poor	Live Chat Support: Does Not Apply
Other Customer Support	Other Customer Support: Excellent	Other Customer Support: Very Good	Other Customer Support: Good	Other Customer Support: Fair	Other Customer Support: Poor	Other Customer Support: Does Not Apply

5. If you could improve your online experience using mcnichols.com, what would you change?

Availability of Information
Site Organization
Site Navigation
Search Features
Speed of Page Loading
Nothing at This Time
Other Please enter an 'other' value for this selection.

6. So that we may better serve you, what information or features would you like to see the next time you visit mcnichols.com?